Cybersecurity and Information Assurance Consulting

For fast remote help with network security problems, companies in Charlotte North Carolina can find world-class troubleshooting from Progent's security engineers. Progent's remote support staff is available to provide fast and affordable assistance with security emergencies that are impacting the productivity of your IT network. Progent's security engineers are certified to provide help for environments powered by Microsoft Windows, Linux, Apple macOS and OS X, and major versions of UNIX. Progent can deliver expert support for critical security and restoration technologies including AI-driven End Point Protection and Response, Managed Detection and Response, complete system restore validation, immutable backup, and off-site backup. Progent's broad array of services encompasses firewall configuration, email filtering and encryption, secure system architecture, and business continuity preparedness. Progent's support team has earned the industry's top security credentials including GIAC and Certified Information Systems Security Professional (CISSP).

Progent provides online security support on a per-minute model without minimum call duration and without extra charges for sign-up or after hours support. By billing by the minute and by delivering top-level support, Progent's billing structure keeps costs low and avoids scenarios where simple solutions result in big charges.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when support staff may take longer to become aware of a penetration and are least able to organize a quick and forceful response. The more lateral movement ransomware is able to manage within a target's network, the more time it takes to recover core operations and damaged files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to help organizations to take the time-critical first steps in responding to a ransomware assault by containing the malware. Progent's online ransomware experts can help you to locate and isolate infected servers and endpoints and guard undamaged assets from being penetrated. If your system has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Attacked: What Can We Do?
If your network is currently faced with a security crisis other than ransomware, go to Progent's Emergency Remote Technical Support to learn how to get fast aid. Progent has a team of certified network security specialists who can provide remote and onsite support that includes containment, mitigation, recovery, forensics, and hardening of your security posture to protect against future exploits.

For companies who have prepared beforehand for a security breach, the step-by-step incident handling procedure outlined by Global Information Assurance Certification is Progent's preferred method of reacting to a serious security incident.

Overview of Security Expertise
Managing computer protection as well as preparedness for restoring vital data and systems following an attack requires a continual effort that entails a variety of technologies and procedures. Progent's certified security engineers can support your business at any level in your efforts to protect your information system, ranging from security evaluation to creating a complete security program. Important areas covered by Progent's experts include Planning and Prevention, Data Restoration and Security Failure Analysis, and Outsourced Filtering of Email-Based Attacks.

Planning and Implementing Protected Environments
Every organization ought to develop a carefully thought out security strategy that includes both preventive and reactive steps. The proactive strategy is a collection of steps that helps to reduce vulnerabilities. The reactive plan defines activities to assist IT personnel to evaluate the damage caused by an attack, remediate the damage, record the experience, and revive network functions as soon as feasible. Progent can show you how to design security into your company processes. Progent can set up auditing software, define and implement a secure network infrastructure, and recommend processes and policies to maximize the safety of your computing environment. Progent's security experts are ready to help you to configure a firewall, deploy safe online and mobile connectivity to email and information, and install an effective virtual private network.

If you are interested in an economical way for outsourcing your security administration, Progent's 24x7 Network Support Packages include continual remote network tracking and quick resolution of problems.

Hybrid Cloud Solutions
Progent can help your company you to design, deploy, manage and troubleshoot enterprise hybrid cloud solutions that incorporate local and cloud infrastructure and that are compliant with government and industry security standards. (Find out about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

Data Restoration and Failure Analysis
Progent provides expertise in recovering systems and devices that have been hacked, are in question, or have failed following a security penetration. Progent can help assess the losses resulting from the assault, return your company to ordinary functions, and recover information lost as a result of the assault. Progent's security engineers can also oversee a comprehensive forensic analysis by examining activity logs and utilizing a variety of proven forensics tools. Progent's background with security issues minimizes your off-air time and allows Progent to recommend efficient measures to avoid or mitigate future assaults.

Ransomware Cleanup and Restoration Services
Progent can provide the services of proven ransomware recovery consultants with the skills to reconstruct an information system victimized by a ransomware virus like Ryuk, Dharma, Hermes, or MongoLock. To find out more, see ransomware cleanup and restoration services.

Work-from-Home Cybersecurity Consulting
Work-from-Home (WFH) employees commonly use their own devices and usually operate in a poorly secured physical area. This situation increases their susceptibility to cyber attacks and requires judicious deployment of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, intensive user training, and the creation of policies based on leading practices. Progent's seasoned team of at-home workforce support consultants can assist you to design, deploy and manage an effective security solution that protects critical IT resources in networks that include remote workers as well as hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management offer businesses of all sizes a flexible and cost-effective alternative for evaluating, validating, scheduling, implementing, and documenting software and firmware updates to your ever-evolving information system. In addition to maximizing the protection and functionality of your computer environment, Progent's patch management services free up time for your in-house IT staff to concentrate on line-of-business initiatives and tasks that derive the highest business value from your network. Learn more about Progent's patch management services.

Extended Detection and Response Based on SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat management stack that includes computer learning software and expert services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be installed in a few minutes to guard endpoints against increasingly sophisticated threats such as ransomware, familiar and brand-new malware, trojan viruses, hacking toolkits, RAM exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and reseller and manages thousands of endpoints protected by SentinelOne technology. SentinelOne Singularity is invariably the initial incident response tool activated by Progent to gain control and visibility of a client's system in the first stages of a ransomware emergency. For more details, refer to Progent's SentinelOne-powered Extended Detection and Response consulting.

Expertise with Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that supports repeated, concurrent, programmable testing of your network to help you uncover, prioritize, fix, and confirm security weaknesses before threat actors can take advantage of them. NodeZero pentests can strategically plant so-called tripwires such as fake credentials to find out when your environment is currently being targeted along proven attack vectors. Tripwires provide sufficient detail to make it possible to take action quickly with your SIEM workflows before an attacker can do serious damage. Progent can provide the skills of a NodeZero Certified Operator who can assist you to use NodeZero to carry out thorough penetration tests of your perimeter and your internal network so you can determine your present security posture. Progent can also assist you to strengthen your network security and can help you to design and implement a cohesive cybersecurity strategy that streamlines management and provides maximum cyber defense for on-premises, multi-cloud, and perimeter IT resources. To learn additional information about Progent's threat assessment solutions powered by on NodeZero's penetration test platform, refer to Consulting Services for NodeZero's Penetration Test Products.

Stealth Penetration Security Testing Services
Stealth intrusion checking is a key part of any overall IT system security plan. Progent's security professionals can run thorough intrusion checks without the knowledge of your organization's in-house IT resources. Unannounced penetration checking shows whether existing security monitoring tools such as intrusion incident alerts and event history analysis are properly set up and actively observed. Progent can implement continuous autonomous PEN testing to map your internal and external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, uninstalled patches, and dangerous product defaults can be combined by hackers into the multi-vector attacks common to the latest versions of ransomware. Get additional information about Progent's Stealth Penetration Assessment Experts.

Progent's Low-Cost Managed Services for Information Assurance
Progent's low-cost ProSight family of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior-based machine learning tools to defend endpoints and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus tools. ProSight ASM safeguards local and cloud-based resources and offers a single platform to manage the entire malware attack progression including blocking, identification, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
ProSight Enhanced Security Protection services deliver economical in-depth protection for physical servers and virtual machines, workstations, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP offers two-way firewall protection, penetration alerts, device management, and web filtering via leading-edge tools incorporated within a single agent managed from a unified console. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that meets your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry information security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent's consultants can also assist you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

ProSight DPS: Managed Cloud Backup and Recovery
Progent has partnered with leading backup/restore product vendors to produce ProSight Data Protection Services, a portfolio of management offerings that deliver backup-as-a-service. All ProSight DPS products manage and track your backup processes and enable non-disruptive backup and fast restoration of vital files, applications, system images, and VMs. ProSight DPS helps you protect against data loss caused by hardware breakdown, natural disasters, fire, malware like ransomware, user error, ill-intentioned insiders, or software bugs. Managed backup services in the ProSight DPS portfolio include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to identify which of these managed services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of top information security vendors to deliver centralized control and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from making it to your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device provides a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall. For more details, see Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA service plans utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Android, and other personal devices. Using Duo 2FA, when you sign into a protected online account and give your password you are requested to verify your identity on a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized as this second means of ID validation including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may designate several validation devices. To find out more about ProSight Duo two-factor identity authentication services, go to Duo MFA two-factor authentication (2FA) services for at-home workers.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual machine host set up and managed by Progent's IT support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS software, and the apps. Because the environment is virtualized, it can be ported immediately to an alternate hardware environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSLs or domains. By cleaning up and managing your IT documentation, you can save as much as 50% of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether you're making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you require as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.

Special Security Services Available from Progent
Progent's veteran engineers offer world-class expertise in vital facets of IT security including:

Security Vulnerability Audits and Security Compliance Testing
Progent offers experience with information risk auditing utilities like Microsoft Baseline Security Analyzer or LANguard for conducting a set of comprehensive network tests to uncover potential security gaps. Progent has extensive skills with these tools and can assist you to analyze assessment results and react appropriately. Progent's security engineers also provide web software testing and can perform thorough evaluation of enterprise-wide security to determine your organization's compliance with key global security specifications including FISMA, NIST, and ISO 17799. In addition, Progent can evaluate the effectiveness of your wireless security covering in-place wireless appliances plus portable devices. Read more information about Progent's Vulnerability Evaluation and Security Compliance Testing.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wi-Fi Consulting
Progent's Cisco Certified Internetwork Experts and Cisco CCNP experts can deliver world-class consulting expertise for Cisco's entire range of protection and Virtual Private Network (VPN) technologies such as PIX Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), secure broadband and IS routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out additional information about Cisco Security, Virtual Private Network and Aironet Wireless Consulting.

Additional Firewall and VPN Technologies
In addition to being expert in a wide array of security technologies available from Microsoft and Cisco, Progent offers businesses of all sizes expert consulting for products from other popular firewall and Virtual Private Network vendors. Progent's consultants can provide:

• Palo Alto Networks PA-Series Firewalls Consulting
• Check Point Consulting
• Barracuda CloudGen Firewall Experts
• WatchGuard Technologies Help
• Juniper/NetScreen Deployment and Support
• SonicWall Expertise
• Fortinet FortiGate Firewall Consultants
• Symantec Help

Find out more details about Progent's CISM Security Support Expertise.

CISSP Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are cybersecurity specialists who have been awarded CISSP status through verified professional work, extensive study, and exhaustive testing. CISSP qualification recognizes expertise in an international standard for IT security. ANSI has granted the CISSP credential official recognition in the area of IT security under ISO/IEC 17024. Fields of expertise covered within CISSP include security management procedures, security architecture and test systems, access permission methodology, software development security, business processes security, hardware security, cryptography, communications, Internet security, and disaster recovery planning.

Read additional information about Progent's Certified Information Systems Security Professionals (CISSP) Consulting Expertise.

CISSP-ISSAP Certified Consultants for Secure System Infrastructure
Progent's ISSAP Premier security experts have earned ISSAP certification following rigorous examination and significant experience. field experience with network security architecture. ISSAP consultants have in-depth understanding of access management systems and techniques, telecommunications and network security, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security experts can assist your business with all aspects of architecture security.

Get more information concerning Progent's ISSAP Certified Secure Network Architecture Engineering Services.

CISSP-ISSEP Premier Security Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent offers the skills of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to utilize modern system security engineering principles and processes in system development, evaluate system security designs based on security engineering best practices, produce viable system designs that incorporate compliant cybersecurity features for all critical system functions, develop efficient design and configuration strategies to deliver operational security, perform comprehensive risk analysis, and recommend realistic security models that balance your operational goals with your company's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting.

CISA Security Auditor Consulting Expertise
The CISA accreditation is an important achievement that signifies mastery in information system security audit and control. Accredited by ANSI, the CISA credential requires that consultants pass an extensive test administered by the ISACA international professional association. Progent offers the expertise of a CISA-Certified security audit consultant trained to assist companies in the areas of information systems audit services, IT enforcement, systems and architecture lifecycle, IT support, protecting data resources, and disaster recovery planning.

Get more information about Progent's Certified Information Systems Auditor (CISA) Support Services.

CRISC IT Risk Mitigation Experts
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to validate a consultant's skills to design, deploy, and maintain IS control mechanisms to mitigate network risk. Progent can provide the services of a CRISC-certified consultant to help you to create and carry out a business continuity plan that follows industry best practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines. Progent's risk management expertise is a good fit the services provided by Progent's CISA-Premier security engineers for objectively evaluating your IS management mechanisms and also with the services of Progent's CISM-certified consultants for defining security policies.

Learn additional information about Progent's CRISC IT Risk Management Services.

GIAC (Global Information Assurance Certification) Consulting Services
Global Information Assurance Certification was founded in 1999 to validate the knowledge of information technology security experts. GIAC's goal is to ensure that a certified security consultant has the knowledge appropriate to deliver services in critical areas of system, data, and application program security. GIAC accreditations are recognized by companies and institutions all over the world including United States National Security Agency. Progent offers the support of GIAC certified professionals for all of the security services addressed within GIAC certification topics including assessing networks, incident response, traffic analysis, web application security, and security information and event management (SIEM) solutions.

Read more information concerning Progent's GIAC Information Assurance Services.

Contact Progent for Network Security Expertise
If your business is situated in Charlotte North Carolina and you're trying to find computer security help, telephone Progent at 800-993-9400 or see Contact Progent.

North Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout North Carolina.