Expanding your remote workforce may have a major effect on network infrastructure, security, and company processes. Progent has two decades of experience assisting SMBs to design, deploy, manage, optimize, and debug IT environments that support a remote workforce. Progent can assist your Charleston company to pick the right tools and follow leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and returns top business value. Progent can provide services ranging from on demand guidance for getting you past challenging technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Charleston, South Carolina companies to succeed with any facet of creating a high-performing remote work environment by delivering infrastructure configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and unified management.

Data Protection for Remote Workers
Data Protection involves backing up and restoring critical data so as to avoid data loss and minimize restoration time in case of storage system failures resulting from hardware issues, software hiccups, user error, malware, or other causes. Reliable data protection solutions can be especially difficult to architect and manage in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.

  • Backup/Restore solutions for at-home workers must address diverse kinds of personally owned endpoint devices. Progent can provide quick remote help from experts familiar with a wide array of products for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iPads and smartphones. Popular backup/restore solutions supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect resources distributed across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud-based storage and includes granular restore and centralized management capabilities.
  • Disaster Recovery/Business Continuity strategies typically anticipate circumstances that require a rapid changeover to telecommuting. Progent's senior disaster recovery planning consultants and business continuity consultants can assist your company to produce, document and test a DR/BC strategy that addresses the logistics of moving to an at-home workforce.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing an efficient telecommuter environment for your Charleston, South Carolina organization, phone 1-800-993-9400 or refer to Contact Progent.