Enlarging your at-home workforce may have a significant impact on IT architecture, security, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Charleston company to select the right tools and adhere to leading practices in building and operating a safe virtual solution for teleworkers that facilitates collaboration and delivers maximum value. Progent offers support services that go from as-needed guidance for helping you past challenging IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Charleston, South Carolina businesses to with any facet of creating a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from major technology companies enable online discussions, video and voice conferencing, chat sessions, and screen/content sharing for both local workers and at-home workers. Many organizations utilize a mix of conferencing products to meet the needs of their different partners and clients. Progent's communications experts can assist you to manage your existing conferencing ecosystem and enhance the engagement of your remote employees.

  • Skype for Business is Microsoft's leading communications product that supports presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to deploy and manage Skype for Business clients to accommodate your remote workforce. To learn more about Progent's support services for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 concurrent users for voice/video calls. To learn more about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. For details about Progent's support expertise for Webex and for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities such as voice/video conferencing, persistent chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and help your business to optimize your WAN architecture to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Charleston, South Carolina organization, call 1-800-993-9400 or refer to Contact Progent.

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