Charleston Work at Home Employees Connectivity Support Partner

Expanding your remote workforce may have a major impact on IT infrastructure, security, and company workflows. Progent has two decades of experience assisting businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Charleston organization to pick the appropriate tools and follow best practices in building and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum business value. Progent can provide support services that go from on demand guidance for getting you over occasional technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can help Charleston, South Carolina businesses to with any aspect of building a high-performing telecommuting ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, endpoint security, backup/restore solutions, and centralized management.

Security and Compliance for Teleworkers
Work-from-Home (WFH) employees commonly utilize their personal devices and often work in a poorly secured physical area. This situation increases their susceptibility to malware attacks and calls for careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user education, and the creation of security policies based on best practices. Progent's veteran group of data security support consultants can assist you to design, deploy and maintain a compliant security solution that protects critical IT assets in environments that incorporate at-home workers.

Firewalls enable companies to build a network that can be safely accessed by on-premises users and by telecommuters, mobile employees, vendors, customers, and other stakeholders. Modern firewall appliances allow you to assign and manage different permissions to different classes of users and to expand your network and adjust your security as your business evolves and as cyber threats grow increasingly complex. Progent supports both current and legacy security appliances from all leading manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall integration services, visit firewall integration and support services.

Remote Endpoint Security Monitoring makes it easy to track the various computers used by at-home workers and either reject or spot and mitigate the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each secured endpoint device, watching all activity and using advanced machine learning and full execution context from SentinelOne to detect new threats on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring immediately isolates the targeted endpoint device from the network to quarantine the threat. Because the ProSight Active Security Monitoring agent is self-contained, endpoints stay secure even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight Active Security Monitoring, go to remote endpoint monitoring for an at-home workforce.

Progent's Duo authentication Service Plans utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you sign into a secured online account and enter your password you are requested to confirm who you are on a device that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be utilized as this added means of authentication such as an iPhone or Android or wearable, a hardware token, a landline telephone, etc. You may designate multiple verification devices. To learn more about ProSight Duo identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for teleworkers.

Security Audits can evaluate the exposure of your network to all types of outside and local security threats for an environment that incorporates an at-home workforce. Progent can run remote, automated cybersecurity analysis scanning for rapidly and affordably uncovering a wide variety of security weaknesses that can be surfaced via the Internet. Progent's endpoint security assessment experts, which can be managed by network security professionals with advanced credentials including CISM, ISSAP, and GIAC, can help you to audit your procedures and policies and assess your network architecture to allow you to implement top-level protection for your telecommuters.

Horizon3.ai's NodeZero Pentest Platform is a breakthrough penetration test (pentest) product family that can deliver automated testing of your work-from-home environment as well as your internal and perimeter networks so you can uncover, rank, fix, and confirm security vulnerabilities before threat actors can take advantage of them. Progent can help you to deploy NodeZero to carry out comprehensive pentests of your perimeter and your internal IT infrastructure in order to evaluate your current security posture. Progent can also assist you to harden your existing network security and can assist you to design and deploy a cohesive cybersecurity ecosystem that simplifies management and provides maximum cyber defense for on-premises, cloud-based, at-home, and perimeter IT resources. To learn additional details about Progent's vulnerability assessment services based on on NodeZero's PEN test products, refer to Consulting Support for NodeZero's PEN Test Products.

Download White Paper: Securing a Work-From-Home Network
To view or download a white paper about critical things to focus on for protecting an IT environment that supports telecommuters, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Charleston, South Carolina company, call 1-800-993-9400 or refer to Contact Progent.