Charleston Ransomware Prevention and Cleanup Consulting

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware needs time to work its way through a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when support personnel may be slower to recognize a breach and are least able to mount a quick and forceful response. The more lateral movement ransomware is able to make inside a target's network, the longer it will require to recover core operations and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help you to take the urgent first step in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can help businesses in the Charleston metro area to locate and isolate breached devices and guard clean assets from being penetrated.

If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Charleston
Current strains of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and attack any available system restores and backups. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration nearly impossible and basically throws the IT system back to square one. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement payment in exchange for the decryptors needed to recover scrambled files. Ransomware assaults also try to steal (or "exfiltrate") files and hackers demand an additional payment for not posting this data or selling it. Even if you are able to rollback your network to an acceptable point in time, exfiltration can pose a major issue depending on the sensitivity of the downloaded data.

The recovery process after a ransomware attack has several distinct phases, most of which can proceed in parallel if the response workgroup has a sufficient number of people with the necessary experience.

• Containment: This urgent first step requires blocking the lateral progress of the attack across your IT system. The more time a ransomware assault is allowed to run unchecked, the more complex and more expensive the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware recovery engineers. Containment activities include isolating affected endpoint devices from the network to restrict the contagion, documenting the environment, and securing entry points.
• Operational continuity: This covers bringing back the network to a basic useful level of capability with the least downtime. This process is typically at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be an existential issue for their business. This activity also requires the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and line-of-business apps, network architecture, and protected remote access. Progent's recovery team uses state-of-the-art collaboration tools to coordinate the multi-faceted recovery process. Progent understands the importance of working rapidly, tirelessly, and in concert with a client's management and network support staff to prioritize tasks and to get essential resources on line again as fast as possible.
• Data restoration: The work required to recover data damaged by a ransomware assault depends on the state of the systems, how many files are affected, and which recovery methods are required. Ransomware assaults can destroy pivotal databases which, if not gracefully shut down, may need to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other business-critical platforms depend on SQL Server. Often some detective work may be needed to locate undamaged data. For example, non-encrypted OST files may have survived on staff desktop computers and laptops that were not connected during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by any user including administrators.
• Deploying advanced antivirus/ransomware protection: ProSight ASM utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the benefits of the same AV tools implemented by many of the world's biggest enterprises such as Walmart, Visa, and Salesforce. By providing in-line malware filtering, classification, mitigation, restoration and analysis in one integrated platform, Progent's Active Security Monitoring lowers TCO, simplifies administration, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This requires close co-operation with the victim and the insurance carrier, if any. Activities include establishing the kind of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement amount with the ransomware victim and the insurance carrier; establishing a settlement and timeline with the TA; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the TA; receiving, learning, and using the decryptor utility; troubleshooting decryption problems; creating a pristine environment; remapping and reconnecting drives to reflect precisely their pre-attack state; and recovering physical and virtual devices and services.
• Forensics: This process involves discovering the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of the way a ransomware attack progressed through the network helps your IT staff to evaluate the impact and brings to light vulnerabilities in policies or processes that need to be rectified to prevent future break-ins. Forensics entails the examination of all logs, registry, GPO, AD, DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for variations. Forensic analysis is commonly given a high priority by the insurance carrier. Because forensic analysis can be time consuming, it is vital that other important recovery processes like operational continuity are pursued concurrently. Progent has a large roster of IT and security experts with the knowledge and experience needed to perform the work of containment, operational resumption, and data recovery without interfering with forensic analysis.

Contact Progent for Ransomware System Restoration Services in Charleston
For ransomware system recovery consulting services in the Charleston area, call Progent at 800-462-8800 or go to Contact Progent.