To get fast online help with network security issues, companies in Charleston South Carolina can find high-level support from Progent's security engineers. Progent's online support staff is ready to provide effective and economical help with security crises that are impacting the productivity of your IT network. Progent's accredited security engineers are certified to support systems powered by Microsoft Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver world-class help for key security and restoration solutions like AI-driven End Point Protection and Response, Managed Detection and Response, complete system restoration testing, immutable backup, and off-site backup. Progent's wide range of services covers firewall technology, email security, protected network design, and disaster recovery planning. Progent's technical support team has earned the world's most advanced security credentials including Certified Information Systems Auditor (CISA) and Certified Information Systems Security Professional.

Progent provides online security support on a by-the-minute basis with no minimum call duration and without extra charges for setup or off-hour service. By billing by the minute and by providing top-level expertise, Progent's pricing model keeps expenses under control and avoids situations where simple solutions turn into major expenses.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to steal its way across a target network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT staff are likely to be slower to recognize a penetration and are least able to mount a quick and forceful defense. The more lateral movement ransomware is able to make within a target's system, the more time it will require to recover core operations and damaged files and the more information can be stolen and posted to the dark web. Progent's Ransomware Hot Line is intended to assist organizations to complete the time-critical first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware experts can assist you to identify and isolate infected servers and endpoints and guard clean assets from being penetrated. If your network has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Attacked: What Can We Do?
Cybersecurity ConsultingIf your network is now experiencing a security emergency other than ransomware, refer to Progent's Emergency Remote Network Support to learn how to receive fast assistance. Progent has a pool of veteran network security experts who offer remote and on-premises support that includes containment, mitigation, recovery, forensics, and hardening of your security profile to protect against future exploits.

For companies who have planned carefully for being hacked, the step-by-step post-attack handling model promoted by GIAC is Progent's recommended method of reacting to a serious security penetration.

Overview of Progent's Security Services
Managing data protection plus planning for recovering vital data and functions after an attack demands a continual program that entails an array of technologies and procedures. Progent's certified security engineers can help your business at whatever level in your efforts to safeguard your IT system, ranging from security assessments to designing a complete security plan. Some areas supported by Progent's security consultants include Planning and Prevention, Information Recovery and Security Forensics, and Outsourced Protection from Email-Borne Spam and Viruses.

Planning and Building Protected Networks
Any organization ought to have a thoroughly thought out security plan that incorporates both proactive and reactive activity. The pre-attack strategy is a set of precautions that works to minimize vulnerabilities. The reactive plan specifies activities to help IT staff to inventory the damage caused by a breach, remediate the damage, document the event, and restore network functions as soon as possible. Progent can show you how to build protection into your business operations. Progent can configure auditing software, define and implement a safe network infrastructure, and recommend procedures and policies to maximize the safety of your network. Progent's security professionals are ready to help you to configure a firewall, deploy protected online and mobile connectivity to email and information, and configure an effective virtual private network (VPN).

If you are interested in an economical option for jobbing out your network security administration, Progent's 24x7 Monitoring Services feature automated online server monitoring and quick response to problems.

Hybrid Cloud Solutions
Progent can assist your company you to design, deploy, administer and repair enterprise hybrid cloud solutions that include local and cloud-based resources and that comply with regulatory security requirements. (Learn about Progent's Microsoft 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud planning and integration expertise.)

System Restoration and Failure Analysis
Progent offers skill in recovering systems and servers that have been compromised, are in question, or have ceased to function as a result of a security attack. Progent can show you how to assess the losses resulting from the breach, restore normal functions, and retrieve data lost as a result of the event. Progent's security engineers can also perform a thorough failure evaluation by going over activity logs and utilizing other proven forensics tools. Progent's experience with security problems reduces your downtime and allows Progent to propose efficient ways to avoid or contain future assaults.

Ransomware Cleanup and Restoration Consulting
Progent can provide the help of experienced ransomware recovery experts with the skills to rebuild a network damaged by a ransomware virus like Ryuk, WannaCry, NotPetya, or MongoLock. For more information, see ransomware removal and recovery services.

Work-from-Home (WFH) Security Consulting
Work-from-Home employees commonly utilize their personal computing devices and usually operate in a unsecured physical area. This situation multiplies their vulnerability to malware threats and calls for judicious deployment of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, thorough user education, and the development of policies based on best practices. Progent's seasoned team of at-home workforce support consultants can assist your business to plan, configure and maintain a compliant security solution that guards vital information assets in environments that incorporate at-home workers and hybrid workers.

Software/Firmware Update Management Services
Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and affordable solution for assessing, validating, scheduling, applying, and documenting updates to your dynamic information system. In addition to maximizing the security and reliability of your IT network, Progent's patch management services free up time for your IT staff to focus on more strategic projects and activities that deliver maximum business value from your information network. Find out more about Progent's patch management support services.

Extended Detection and Response Powered by SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered threat defense stack that includes AI software and professional services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact agents can be loaded in a few minutes to defend endpoints against increasingly sophisticated assaults such as ransomware, known and zero-day malware, trojan viruses, hacking toolkits, memory exploits, script misuse, destructive macros, and living-off-the-land (LotL) attacks. Progent is a certified SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is always the initial incident response software deployed by Progent to gain control and visibility of a customer's system in the first stages of a ransomware recovery emergency. For additional details, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) services.

Support for Horizon3.ai's NodeZero Penetration Testing Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that can deliver repeated, concurrent, automated assessment of your network so you can identify, rank, fix, and confirm security vulnerabilities before threat actors can exploit them. NodeZero pentests can strategically plant decoys called tripwires like bogus credentials to detect when your network is being probed along various attack vectors. Tripwires generate sufficient information to make it possible to take action promptly with your SIEM tools and procedures before an assailant can do serious damage. Progent can provide the skills of a NodeZero Certified Operator (NCO) who can assist you to deploy NodeZero to perform comprehensive penetration tests of your perimeter and your internal IT infrastructure so you can evaluate your present security posture. Progent can also assist you to strengthen your network security and can help you to plan and implement a cohesive cybersecurity strategy that simplifies management and provides optimum cyber defense for on-prem, multi-cloud, and perimeter IT resources. To learn additional information about Progent's threat analysis services based on on NodeZero's penetration test platform, see Consulting Support for NodeZero's PEN Test Platform.

Stealth Penetration Security Evaluation Services
Stealth penetration testing is a key part of any overall network security plan. Progent's security experts can perform thorough penetration tests without the knowledge of your company's internal network support resources. Unannounced penetration testing uncovers whether existing security monitoring systems such as intrusion incident alerts and event log monitoring are properly configured and actively monitored. Progent can implement ongoing autonomous penetration testing to map your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, missing patches, and dangerous IT product defaults can be combined by hackers into the multi-front attacks typical of modern strains of ransomware. Learn more about Progent's Stealth Penetration Intrusion Testing Consultants.

Progent's Flat-rate Managed Services for Information Assurance
Progent's affordable ProSight portfolio of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. Managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection solution that utilizes SentinelOne's next generation behavior-based machine learning technology to guard endpoint devices as well as servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely escape legacy signature-based AV tools. ProSight ASM protects local and cloud resources and provides a unified platform to address the complete threat progression including blocking, infiltration detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection services deliver economical in-depth security for physical servers and virtual machines, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP provides firewall protection, intrusion alerts, device management, and web filtering via cutting-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization consultants can help you to plan and configure a ProSight ESP environment that addresses your company's specific needs and that allows you prove compliance with government and industry information protection standards. Progent will assist you define and implement policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for urgent action. Progent's consultants can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.

ProSight Data Protection Services: Managed Backup
Progent has partnered with leading backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a family of subscription-based management offerings that provide backup-as-a-service (BaaS). All ProSight DPS services automate and monitor your backup operations and allow transparent backup and fast restoration of important files/folders, apps, images, and Hyper-V and VMware virtual machines. ProSight DPS helps your business recover from data loss resulting from hardware failures, natural disasters, fire, malware such as ransomware, human error, malicious employees, or software glitches. Managed services in the ProSight DPS selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent consultant can help you to determine which of these fully managed services are most appropriate for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of leading information security companies to deliver centralized management and world-class security for all your inbound and outbound email. The powerful architecture of Email Guard managed service combines cloud-based filtering with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This reduces your exposure to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of analysis for inbound email. For outbound email, the onsite gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your security perimeter. For more information, visit Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Solutions
Progent's Duo MFA services utilize Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. Using Duo 2FA, whenever you sign into a secured online account and enter your password you are requested to verify your identity on a unit that only you possess and that is accessed using a different network channel. A wide selection of devices can be utilized for this second form of authentication such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You can designate several verification devices. For more information about ProSight Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication services for telecommuters.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support experts. With the ProSight Virtual Hosting model, the customer owns the data, the OS software, and the apps. Because the environment is virtualized, it can be ported easily to an alternate hosting environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and protect information related to your IT infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be warned automatically about impending expirations of SSLs or warranties. By updating and managing your IT documentation, you can eliminate as much as 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management features a common location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're making improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Learn more details about ProSight IT Asset Management service.

Specialized Security Expertise Offered by Progent
Progent's certified security consultants offer unique expertise in key areas of computer security such as:

Vulnerability Audits and Compliance Assessment
Progent offers experience with information risk auditing tools like Microsoft Baseline Security Analyzer or LANguard from GFI for performing a variety of automatic system tests to identify potential security problems. Progent has broad experience with these and similar utilities and can help you to analyze audit results and respond appropriately. Progent's security consultants also offer web software validation and can conduct expert evaluation of enterprise-wide security to assess your organization's compliance with important worldwide security standards such as FISMA, NIST, and ISO 17799. In addition, Progent can evaluate the strength of your wireless protection including in-place wireless equipment as well as portable handsets. Find out additional details about Progent's Information Risk Evaluation and Compliance Assessment.

Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN), Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts and Cisco Certified Network Professionals (CCNPs) can deliver world-class consulting services for Cisco's complete range of security and Virtual Private Network technologies including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, wireless access points, Cisco Meraki cloud-managed Wi-Fi APs, and Catalyst switches. Find out additional information concerning Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Help.

Other Firewall and VPN Technologies
In addition to being expert in a broad array of protection technologies available from Microsoft and Cisco, Progent can provide companies of all sizes advanced support for technologies from other important firewall and Virtual Private Network vendors. Progent's engineers offer:

Certified Information Security Manager (CISM) Security Support Expertise
Certified Information Security Manager Consultants for Charleston South CarolinaCertified Information Security Manager (CISM) defines the fundamental skills and worldwide benchmarks of service that IT security professionals are required to master. CISM offers business management the confidence that those who have been awarded their certification possess the background and knowledge to offer effective security management and consulting services. Progent can offer a CISM-certified support professional to help your organization in critical security disciplines including data protection governance, risk management, data protection process management, and crisis response support.

Learn the details about Progent's Certified Information Security Manager Security Support Services.

CISSP Security Consulting Expertise
CISSP Certified System Security Experts for Charleston South CarolinaProgent's CISSP experts are cybersecurity specialists who have earned CISSP status through demonstrated experience, extensive study, and formal testing. CISSP qualification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP status official recognition in the area of information security under ISO/IEC 17024. Areas of expertise covered under CISSP include security administration practices, security design and models, connection control systems, applications development security, operations security, hardware security, encryption, communications, Internet security, and business continuity planning.

Find out more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Experts for Secure Network Architecture
CISSP Information Systems Security Architecture Professionals (ISSAP) for Charleston South CarolinaProgent's ISSAP Certified cybersecurity consultants have earned ISSAP certification following rigorous testing and extensive hands-on work with network security architecture. ISSAP security experts possess in-depth knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity and DRP, and physical security integration. Progent's ISSAP-certified security specialists can help your business with all aspects of architecture security.

Find out additional information about Progent's ISSAP Accredited Secure IT Infrastructure Engineering Services.

CISSP-ISSEP Certified Cybersecurity Engineering Experts
CISSP-ISSEP certified Network Security ExpertsCybersecurity consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have shown their ability to provide enterprises with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP cybersecurity expert to help your enterprise to follow modern system security engineering theory and processes in system development, review and evaluate system security designs based on cybersecurity engineering leading practices, produce viable system designs that include compliant cybersecurity features for all key system functions, develop efficient design and configuration strategies to provide operational security, perform comprehensive risk analysis, and recommend realistic security models that balance your operational requirements with your organization's risk tolerance.

Find out the details about Progent's CISSP-ISSEP Cybersecurity Engineering Consulting Services.

Certified Information Systems Auditor Consulting Expertise
Certified Information Systems Auditor Consultants for Charleston South CarolinaThe Certified Information Systems Auditor accreditation is a recognized achievement that indicates mastery in information system security audit and control. Certified by the American National Standards Institute, the CISA credential has candidates pass a comprehensive test overseen by the ISACA international professional association. Progent offers the expertise of a CISA-Certified security consultant trained to help companies in the fields of information systems audit process, IT governance, network assets and architecture planned useful life, IT support, protecting data assets, and disaster recovery preparedness.

Get additional details concerning Progent's Certified Information Systems Auditor (CISA) Support Expertise.

CRISC-certified Network Risk Mitigation Specialists
CRISC Risk Experts for Charleston South CarolinaThe Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to validate an IT professional's skills to plan, implement, and support information system controls to reduce network risk. Progent can provide the services of a CRISC-certified engineer to assist your company to develop and execute a workplace continuity or disaster recovery strategy that follows industry best practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget. Progent's risk management expertise is complementary to the services provided by Progent's CISA-Certified security engineers for objectively evaluating your IT control design and with the services of Progent's CISM consultants for implementing company-wide security policies.

Read additional details concerning Progent's CRISC-certified Risk Management Support.

GIAC Consulting Services
Network Security Experts with GIAC (Global Information Assurance Certification) for Charleston South CarolinaGlobal Information Assurance Certification was established in 1999 to validate the knowledge of IT security professionals. GIAC's goal is to assure that an accredited professional has the skills appropriate to provide support in vital areas of system, information, and application security. GIAC accreditations are recognized by businesses and government organizations all over the world including United States NSA. Progent can provide the support of GIAC certified professionals for all of the security capabilities covered under GIAC certification programs such as assessing security systems, security incident response, traffic analysis, web application security, and security information and event management (SIEM) solutions.

Find out additional details about Progent's GIAC Information Assurance Support.

Contact Progent for Computer Security Support
If your business is located in Charleston South Carolina and you want computer security expertise, call Progent at 800-993-9400 or visit Contact Progent.

South Carolina State Contact Information:
Progent offers consulting services and onsite technical support throughout South Carolina.

Onsite IT Consulting
Progent locations in South Carolina State

City Address Phone Link
Spartanburg 2040 B South Church Street
Spartanburg, SC 29306
(864) 641-6001 Spartanburg Network Support Services
Charleston 460 King Street, Suite 200
Charleston, SC 29403
(843) 628-5009 Charleston Network Support Services



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