Besides offering rapid access to high-level IT professionals and subject matter experts to assist Chandler, Arizona businesses with specific IT issues or longer-term initiatives, Progent offers temporary staffing to deliver more generalized services such as desktop support, IT management, and Help Desk call center response. Short-term staffing makes it possible for organizations to deal with expected or unexpected peaks in demand for IT personnel, which may be caused by scenarios like mergers and acquisitions, data center relocation, platform migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or new regulations. Temporary supplemental staffing can also cover gaps left by the absence of full-time staff members due to vacations, illness, resignation, or other reasons.

Advantages of Progent's Temporary Staff Augmentation Program
Progent's short-term staffing services offer organizations the versatility to respond to increases in requirements for network services without dealing with the expense and hassle that come with identifying and recruiting appropriate technical help and without the burden of adding to your permanent staff size.

Important features of Progent's temporary staff augmentation services include:

  • Fast access to reliable IT pros
  • Easy initiation, cessation, and re-engagement of services
  • Transparent augmentation of your full-time network support team
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
  • Strong relationship with a top-level, full-service resource for IT support
Progent's Shared Help Desk Call Center Program
Progent's co-managed Help Desk service is a proven on-going staff expansion option that allows IT organizations to share the responsibilities of Help Desk Call Center support transparently between their internal IT staff and Progent's nationwide team of IT support specialists. Working as a transparent supplement of your full-time Help Desk, Progent's shared Call Center program is a collaborative support solution based on by the industry's leading shared professional services (PSA) tool for managing, service calls, generating tickets, assigning ownership, tracking progress, and generating documentation.

Why Choose Progent?
Progent has two decades of background delivering remote and onsite IT expertise for organizations across the U.S. Progent's engineers hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance experts have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's certifications.

Progent's Areas of Expertise for Chandler, Arizona Organizations
Progent's seasoned roster of certified consultants can provide Chandler, Arizona businesses a wide range of remote consulting and troubleshooting expertise. Practice areas offered under Progent's consulting program for network service organizations include:

Contact Progent for Temporary IT Staffing for Chandler, Arizona Organizations
To find out more about Progent's temporary supplemental staffing services for Chandler, Arizona companies, call 800-993-9400 or visit Contact Progent.