Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware requires time to work its way across a network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT staff are likely to be slower to recognize a breach and are least able to mount a rapid and forceful response. The more lateral movement ransomware can achieve inside a victim's network, the more time it will require to restore basic operations and damaged files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to assist organizations to carry out the time-critical first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware experts can help businesses in the Centennial metro area to identify and isolate infected devices and guard clean resources from being penetrated.
If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Centennial
Modern strains of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and invade any accessible backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make system restoration nearly impossible and basically throws the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a settlement fee in exchange for the decryptors required to unlock scrambled files. Ransomware assaults also try to exfiltrate information and TAs require an extra payment in exchange for not publishing this information on the dark web. Even if you can rollback your network to a tolerable date in time, exfiltration can pose a big issue according to the nature of the downloaded data.
The recovery process after a ransomware attack has a number of distinct stages, the majority of which can proceed concurrently if the response team has enough people with the necessary skill sets.
- Quarantine: This time-critical initial step requires arresting the sideways spread of ransomware within your network. The more time a ransomware attack is allowed to run unrestricted, the longer and more costly the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine processes include cutting off affected endpoints from the rest of network to block the contagion, documenting the IT system, and protecting entry points.
- System continuity: This involves restoring the IT system to a basic acceptable level of capability with the shortest possible downtime. This effort is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This activity also requires the broadest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, office and line-of-business apps, network topology, and protected remote access management. Progent's recovery team uses advanced workgroup tools to coordinate the complicated restoration process. Progent understands the urgency of working rapidly, tirelessly, and in concert with a client's management and network support staff to prioritize activity and to put essential services on line again as fast as feasible.
- Data recovery: The effort required to recover data impacted by a ransomware assault varies according to the condition of the network, the number of files that are affected, and what restore methods are required. Ransomware assaults can destroy pivotal databases which, if not carefully closed, might need to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on Active Directory, and many manufacturing and other mission-critical platforms depend on SQL Server. Often some detective work could be required to find undamaged data. For example, undamaged OST files may exist on staff PCs and laptops that were off line at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators or root users.
- Deploying modern AV/ransomware protection: ProSight ASM utilizes SentinelOne's behavioral analysis technology to offer small and medium-sized businesses the benefits of the same AV tools implemented by some of the world's largest enterprises including Netflix, Citi, and NASDAQ. By providing in-line malware blocking, classification, mitigation, recovery and analysis in one integrated platform, Progent's ProSight Active Security Monitoring lowers TCO, streamlines administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This calls for working closely with the victim and the cyber insurance provider, if any. Activities consist of determining the kind of ransomware involved in the attack; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement with the ransomware victim and the cyber insurance carrier; establishing a settlement and schedule with the TA; confirming adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the TA; receiving, learning, and using the decryption tool; debugging failed files; building a pristine environment; remapping and connecting datastores to reflect precisely their pre-encryption state; and restoring machines and software services.
- Forensic analysis: This process involves learning the ransomware assault's storyline throughout the network from beginning to end. This history of how a ransomware assault progressed within the network assists your IT staff to evaluate the impact and uncovers shortcomings in policies or work habits that should be corrected to prevent future break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to look for variations. Forensic analysis is typically given a top priority by the cyber insurance carrier. Because forensic analysis can take time, it is vital that other important activities like operational continuity are performed in parallel. Progent has an extensive roster of information technology and cybersecurity experts with the skills needed to carry out activities for containment, operational resumption, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has delivered online and onsite IT services across the United States for more than 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes consultants who have been awarded high-level certifications in foundation technologies such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning applications. This broad array of expertise allows Progent to identify and consolidate the undamaged parts of your IT environment following a ransomware intrusion and rebuild them rapidly into an operational system. Progent has collaborated with leading insurance carriers including Chubb to help businesses clean up after ransomware assaults.
Contact Progent for Ransomware Cleanup Services in Centennial
For ransomware recovery services in the Centennial metro area, phone Progent at 800-462-8800 or see Contact Progent.