Expanding your at-home workforce may have a significant impact on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of background assisting businesses of all sizes to design, configure, administer, tune, and debug IT networks that support work-from-home employees. Progent can help your Carlsbad organization to pick the appropriate tools and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum value. Progent offers support services that go from on demand guidance for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can assist Carlsbad, California companies to succeed with any aspect of building a high-functioning remote work environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, security and compliance, backup/restore solutions, and unified management.

IP Voice Solutions for Teleworkers
Extending the corporate phone environment to accommodate teleworkers is vital to supporting a productive work-at-home solution. A variety of cloud-centric VoIP platforms are used by small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's modern or older platforms for VoIP management. Progent can assist businesses of any size to plan or maintain a telecommuter IP voice service that delivers the versatility, convenience and security required for at-home workers. Progent's Cisco-certified CCIE Voice experts offer high-level support to help businesses tune their existing Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends enterprise IP telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media software deployed across the network. CUCM supports other mixed media services such as messaging, video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, see CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can assist your company to support your current CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, visit Cisco CallManager consulting.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network infrastructure to work with these solutions and deliver on-demand configuration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive work-from-home environment for your Carlsbad, California organization, phone 1-800-993-9400 or go to Contact Progent.