Mobile Technology Consulting

Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most popular solutions for achieving location-independent access to messaging, scheduling, web programs, and other critical business data. Progent can provide Carlsbad, California companies support from BlackBerry-certified consultants who can help companies to manage existing BlackBerry deployments or migrate smoothly to a more popular mobile solution.

As the sophistication of small company networks has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the standard for organizations of any size, effective deployment and maintenance of BlackBerry solutions has become more difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of email systems and corporate databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the necessity for an internal BlackBerry technology expert and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, coupled with Progent's proven online support capabilities, gives small businesses a budget-friendly alternative for incorporating RIM BlackBerry technology seamlessly into their information network.

Progent's engineers can help you with SQL Server 2019 integration and development support, SQL Server 2016 migration support, and Exchange setup so that your data and email infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you monitor and control BlackBerry smartphones across your business, define security policies that are right for your company, develop custom wireless software, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry users. Also, Progent's business continuity specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

San Diego Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the San Diego Metro Area.

Technical Services for BlackBerry BES Server
BlackBerry Enterprise Server simplifies administration and support of BlackBerry smartphones, providing a centralized solution for controlling critical tasks such as smartphone deployment, updates, and retirement while also offering a solid foundation for security and high availability. BlackBerry Enterprise Server supports seamless communication between Microsoft Exchange, Novell GroupWise, or Lotus email platforms and BlackBerry users and supports over-the-air synchronization.

BES Server features a wealth of security options starting with automatic encryption of information transmitted between a BlackBerry wireless handset and BES Server based on AES or Triple Data Encryption Standard. BES Server also permits excellent versatility in selecting levels of protection to match the specific needs of your company's network. Progent's BlackBerry authorized consultants can assist your company to choose powerful security features and activate them wirelessly. Examples of these over-the-air configurable security settings include:

• Lock down a BlackBerry smartphone
• Wipe information from a lost BlackBerry device
• Lock out Bluetooth functionality
• Enable built-in defenses against malicious attacks

BES Server also offers versatility in determining ways to prevent users from installing or running unsafe or prohibited applications. Progent can help you to select blocking processes like:

• Specify precisely what applications are allowed on the device
• Prevent third-party programs from using non-volatile storage on the smartphone
• Determine which functions third-party applications can use on the smartphone
• Restrict the kinds of access third-party applications running on the smartphone can initialize
• Block all external applications from being installed or executed on the BlackBerry smartphone

Expert BlackBerry Technical Support Services Available Online from Progent
Progent's certified RIM BlackBerry engineers are available online to provide expert assistance to companies in the Carlsbad region or anywhere in California. Progent's experienced remote consulting team has helped IT organizations resolve network issues and cut IT service expenses in each state in the country and built a large following of loyal clients. (Refer to Progent's client testimonials.)

Progent offers online help for a broad selection of issues related to RIM BlackBerry products such as synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Important BlackBerry credentials awarded to Progent's consulting experts include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system based on Microsoft Exchange Server. Progent's BlackBerry engineer offers support skills in important technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can help you to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, administer BlackBerry devices and client accounts, back up and support storage groups, configure permissions, set up the MDS and IM, install access control lists, control Exchange data flow, generate, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, test, troubleshoot, and produce documentation for a mobile wireless solution based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting services for BlackBerry include business and network needs assessment, system architecture, deployment planning and implementation, performance tuning, design of a high-availability architecture, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to create a wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry BES Server, assist your organization to determine which administration model and hardware products meet your needs, and evaluate your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices about alternatives for software editions, processors and storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry expert can assist you to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to run network-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry solution.

Call or Email Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about consulting assistance for BlackBerry mobile wireless integration, phone 1-800-993-9400 or refer to Contact Progent.