Expanding your at-home workforce can have a significant impact on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Campinas organization to select the right tools and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers services that go from on demand expertise for getting you past occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can help Campinas, São Paulo businesses to with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, data security, data protection solutions, and unified management.

IP Voice Solutions for Remote Workers
Extending the company phone system to include remote users is critical to maintaining a productive work-at-home solution. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to server remote users. Many enterprises rely on Cisco's modern or older products for VoIP solutions. Progent can assist businesses of any size to design or maintain a telecommuter VoIP environment that provides the versatility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help businesses optimize their existing Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise IP telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia apps deployed throughout the network. CUCM supports additional combined media services like messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other legacy IP voice platforms, refer to CallManager expertise.
  • Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate perimeter like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to support these solutions and deliver online deployment and debugging expertise.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient telecommuter environment for your Campinas, São Paulo company, phone 1-800-993-9400 or visit Contact Progent.