Enlarging your at-home workforce may have a major effect on network architecture, security/compliance, and company processes. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT environments that incorporate work-from-home employees. Progent can assist your Cambridge organization to select the right tools and follow best practices in building and maintaining a safe virtual solution for telecommuters that facilitates teamwork and returns maximum value. Progent can provide services ranging from on demand guidance for getting you past challenging IT roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Cambridge, United Kingdom businesses to succeed with any facet of creating a high-functioning work-from-home environment by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk services, cybersecurity, data protection solutions, and streamlined management.

Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from leading technology companies enable online discussions, video conferencing, chat, and content sharing for both local workers and at-home workers. Many organizations use a mix of products to meet the needs of their different partners and clients. Progent can help you to manage your existing voice/video conferencing environment and optimize the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables real-time presence, instant messaging, audio and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help you to set up and maintain Skype for Business clients to support your remote workforce. For details about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 simultaneous users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus revision and playback for future reference. For details about Progent's support expertise for Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features such as video calling, threaded chat, plus file sharing. For details about Progent's support services for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and help you to tune your WAN architecture to host them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Cambridge, United Kingdom company, call 1-800-993-9400 or go to Contact Progent.

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