Expanding your telecommuter workforce can have a major impact on network infrastructure, cybersecurity, and corporate processes. Progent has 20 years of experience assisting businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Calgary company to pick the appropriate tools and follow best practices in building and maintaining a safe virtual ecosystem for teleworkers that facilitates teamwork and returns top value. Progent can provide services ranging from on demand guidance for helping you over occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Calgary, Alberta companies to with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and centralized management.

VoIP Integration for At-Home Workers
Extending the corporate phone environment to accommodate telecommuters is critical to supporting a productive work-at-home solution. A variety of cloud-based digital PBX platforms are used by small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's current or older products for VoIP solutions. Progent can assist organizations of any size to design or tune a remote VoIP environment that delivers the versatility, transparency and security required for remote users. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help organizations tune their current Cisco IP voice systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices like IP phones, media processing products, VoIP gateways, and mixed media software deployed throughout the network. CUCM manages additional combined media services like messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent can help your company to support your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. For details about Progent's expertise for CallManager and Cisco's other older VoIP products, refer to CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate firewall such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your wide area network infrastructure to support these solutions and provide online deployment and debugging expertise.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Calgary, Alberta company, phone 1-800-993-9400 or refer to Contact Progent.