Calgary Ransomware Defense and Removal Solutions

Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to work its way through a network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when support personnel may take longer to recognize a breach and are least able to organize a rapid and forceful response. The more lateral movement ransomware can make within a target's network, the more time it will require to restore basic IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to take the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's remote ransomware experts can help businesses in the Calgary metro area to identify and isolate breached devices and guard undamaged assets from being compromised.

If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Calgary
Current strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and invade any accessible backups. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make automated restoration almost impossible and effectively knocks the IT system back to the beginning. Threat Actors (TAs), the hackers behind a ransomware assault, demand a ransom fee in exchange for the decryption tools needed to unlock scrambled files. Ransomware attacks also attempt to exfiltrate files and hackers require an extra payment in exchange for not posting this data on the dark web. Even if you are able to restore your network to a tolerable point in time, exfiltration can pose a major issue depending on the nature of the downloaded information.

The recovery process subsequent to ransomware attack has a number of crucial phases, most of which can be performed in parallel if the response workgroup has a sufficient number of people with the necessary skill sets.

• Containment: This urgent initial step requires blocking the sideways progress of the attack across your IT system. The longer a ransomware assault is permitted to go unrestricted, the longer and more costly the recovery process. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response experts. Quarantine activities include isolating affected endpoint devices from the network to block the spread, documenting the environment, and protecting entry points.
• System continuity: This involves bringing back the network to a basic useful degree of capability with the least delay. This effort is typically at the highest level of urgency for the targets of the ransomware attack, who often see it as an existential issue for their business. This project also requires the broadest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, office and mission-critical apps, network topology, and safe endpoint access. Progent's recovery experts use state-of-the-art collaboration platforms to coordinate the multi-faceted recovery effort. Progent understands the urgency of working quickly, tirelessly, and in unison with a client's managers and IT staff to prioritize activity and to get vital services on line again as quickly as feasible.
• Data restoration: The work required to recover data impacted by a ransomware assault depends on the state of the systems, how many files are encrypted, and which restore techniques are required. Ransomware attacks can destroy key databases which, if not gracefully closed, might need to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on AD, and many ERP and other business-critical applications are powered by SQL Server. Some detective work may be needed to find undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' desktop computers and laptops that were off line during the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users.
• Implementing modern AV/ransomware protection: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and mid-sized businesses the advantages of the same AV tools implemented by some of the world's largest corporations including Netflix, Citi, and Salesforce. By delivering real-time malware blocking, classification, mitigation, repair and forensics in a single integrated platform, Progent's ASM lowers total cost of ownership, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the insurance provider, if there is one. Services consist of determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker persona; verifying decryption capabilities; deciding on a settlement amount with the victim and the insurance carrier; establishing a settlement amount and timeline with the hacker; checking compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the TA; acquiring, reviewing, and using the decryptor utility; troubleshooting failed files; creating a clean environment; mapping and reconnecting drives to reflect exactly their pre-attack condition; and restoring physical and virtual devices and services.
• Forensics: This activity is aimed at discovering the ransomware attack's storyline throughout the targeted network from beginning to end. This audit trail of the way a ransomware assault travelled through the network helps your IT staff to evaluate the damage and brings to light gaps in security policies or work habits that should be rectified to avoid later breaches. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect variations. Forensic analysis is commonly assigned a top priority by the insurance carrier. Because forensics can be time consuming, it is critical that other important activities such as operational resumption are pursued concurrently. Progent has an extensive roster of IT and data security professionals with the skills required to carry out the work of containment, business continuity, and data recovery without interfering with forensics.

Contact Progent for Ransomware System Recovery Services in Calgary
For ransomware cleanup consulting in the Calgary metro area, phone Progent at 800-462-8800 or see Contact Progent.