In addition to offering fast access to high-level IT professionals and subject matter experts (SMEs) to assist Calgary, Alberta businesses with discrete technical issues or strategic projects, Progent offers short-term supplemental staffing to deal with more generalized services such as desktop help, network administration, and Help Desk response. Short-term staffing can help businesses to deal with expected or unplanned surges in demand for IT personnel, which may result from situations like company mergers, site moves, platform migration, paradigm shifts like telecommuting, disaster response, busy seasons, or regulatory changes. Temporary supplemental staffing can also fill gaps resulting from the absence of full-time IT personnel due to scheduled vacations, illness, resignation, etc.

Advantages of Progent's Temporary Staffing Services
Progent's temporary staffing services give businesses the versatility to react to surges in requirements for IT personnel without dealing with the expense and hassle that come with reviewing and hiring professional technical personnel and without the risk of adding to your in-house staff size.

Key features of Progent's temporary supplemental staffing services include:

  • Fast access to proven IT professionals
  • Simple engagement, cessation, and resumption of services
  • Transparent augmentation of your in-house network support team
  • Comprehensive documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest issues get resolved promptly
  • Close working relationship with a world-class, full-service resource for IT expertise
Progent's Shared Help Desk Call Center Program
Progent's shared Help Desk program is a proven flexible staff expansion option that enables IT groups to share the responsibilities of Help Desk Call Center support seamlessly between their in-house network staff and Progent's extensive team of IT support specialists. Acting as a transparent supplement of your full-time Call Center, Progent's shared Help Desk Call Center service is a joint service alternative based on by the leading group PSA tool for managing, service calls, ticketing, assigning responsibility, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of background providing remote and onsite IT services for businesses across the United States. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISM, and GIAC. Learn more details about Progent's technology certifications.

Progent's Practice Areas for Calgary, Alberta Businesses
Progent's seasoned roster of certified consultants and technical experts can deliver Calgary, Alberta companies a broad array of online consulting and troubleshooting expertise. Practice areas offered under Progent's reseller program for IT service firms include:

Contact Progent for Temporary IT Staffing for Calgary, Alberta Companies
To find out more about Progent's temporary staffing services for Calgary, Alberta businesses, call 800-993-9400 or visit Contact Progent.