Mobile Consulting

Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most successful products for maintaining location-independent access to email, calendars, web applications, and other critical business information. Progent can provide Cabo Frio, Rio de Janeiro businesses the services of BlackBerry-premier experts who can help companies to maintain their BlackBerry deployments or migrate efficiently to a current mobile solution.

As the sophistication of small company networks has increased, and as the demand for world-class protection, dependability, and recoverability has become the standard for companies regardless of size, effective deployment and support of RIM BlackBerry solutions has become increasingly difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with a variety of email servers and company databases, small organizations frequently resort to external support professionals who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can assist small organizations to plan, administer, and troubleshoot BlackBerry solutions economically and efficiently, dispensing with the need for an internal BlackBerry technology expert and lowering the cost and stress of supporting mobile work groups. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified network security specialists. This breadth of knowledge, coupled with Progent's efficient remote service delivery capabilities, provides small businesses an economical solution for incorporating BlackBerry technology seamlessly into their information network.

Progent's experts can help your business with SQL Server 2019 integration and development consulting, SQL Server 2016 migration and management support, and Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and control BlackBerry smartphones throughout your business, recommend security policies that make sense for your business, develop custom mobile software, and make sure that your network infrastructure is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is included in your regular backup procedures so that it can be recovered quickly and safely.

Cabo Frio Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Cabo Frio metro area.

Consulting Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server streamlines management and maintenance of RIM BlackBerry wireless handsets, providing a centralized platform for handling key jobs such as smartphone deployment, updates, and retirement and also offering a strong foundation for data protection and high availability. BlackBerry BES Server supports seamless integration between Exchange Server, Groupwise, or Lotus messaging servers and BlackBerry smartphones and supports remote synchronization.

BlackBerry BES Server offers a variety of security options starting with automatic encryption of messages sent between a BlackBerry device and BlackBerry BES Server based on Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry BES Server also permits excellent flexibility in adjusting levels of security to match the specific requirements of your company's network. Progent's BlackBerry certified consultants can assist your company to select advanced security functions and enable them remotely. Examples of these over-the-air configurable security settings include:

• Disable a smartphone
• Erase information from a misplaced or stolen BlackBerry smartphone
• Lock out Bluetooth functionality
• Activate built-in protection against malicious attacks

BES Server also offers flexibility in determining mechanisms to keep BlackBerry users from installing or running unsafe or prohibited software. Progent can assist you to select blocking processes such as:

• Specify exactly what programs are permitted on the device
• Block external software from allocating persistent storage on the smartphone
• Select which resources external applications can use on the device
• Restrict the types of access external software running on the smartphone can establish
• Prevent all third-party software from being loaded or run on the BlackBerry smartphone

Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced engineer who has earned accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from resolving synchronization issues to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company email solution. Progent's certified experts can in addition help you to troubleshoot a wide array of problems concerning synchronization, device recognition, messaging reconciliation, web browsing, wireless connectivity, IM, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in providing countrywide remote consulting services for small business networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry technical support costs at a minimum and, by resolving issues promptly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements assessment, solution design, roll-out planning and implementation, performance optimization, design of a fault-tolerant environment, information backup and business recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to design a mobile wireless system that fits within your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to accommodate a BlackBerry Enterprise Server, assist you to decide which management approach and equipment match your needs, and analyze your email and messaging system topology. Progent can also explain the performance implications that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about options for software editions, processors and storage, network topology, and application set up.

To optimize network security, Progent's BlackBerry expert can help you to choose and activate sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISSP and GIAC-premier security specialists to run company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Contact Progent for Assistance from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about technical expertise for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.