For fast remote help with network security problems, businesses in Buffalo New York have access to high-level troubleshooting by contacting Progent's certified security professionals. Progent's remote service staff is ready to offer fast and low-cost assistance with security crises that threaten the productivity of your IT network. Progent's security engineers are certified to support environments powered by Windows, Linux, macOS and OS X, and major versions of UNIX. Progent can deliver advanced help for critical cybersecurity and recovery technologies such as AI-based End Point Protection and Response, Managed Detection and Response, full system restore validation, immutable backup, and off-premises backup. Progent's wide array of services addresses firewall technology, email filtering and encryption, protected network infrastructure, and disaster recovery preparedness. Progent's technical support staff has earned the world's top security credentials including Global Information Assurance Certification and ISSAP.
Progent provides remote security assistance on a per-minute basis with no minimum call duration and without additional charges for setup or off-hour support. By charging by the minute and by delivering top-level support, Progent's pricing structure keeps costs low and eliminates scenarios where quick fixes entail big charges.
Ransomware Hot Line: 800-462-8800
Ransomware needs time to steal its way through a network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when IT personnel may be slower to become aware of a breach and are least able to organize a rapid and forceful defense. The more lateral movement ransomware is able to achieve inside a victim's network, the longer it takes to restore basic operations and scrambled files and the more information can be exfiltrated to the dark web. Progent's Ransomware Hot Line is designed to help you to carry out the urgent first steps in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineers can help you to identify and isolate infected servers and endpoints and protect undamaged resources from being compromised. If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Attacked: What Should We Do Now?
In case your business is currently fighting a network security crisis other than ransomware, visit Progent's Urgent Remote Computer Help to learn how to get fast aid. Progent has a team of seasoned network security experts who offer remote and onsite assistance that includes threat containment, mitigation, recovery, forensics, and hardening of your cybersecurity profile to guard against future attacks.
For businesses that have prepared carefully for an attack, the formal incident handling procedure outlined by GIAC is Progent's recommended method of reacting to a serious security attack.
Overview of Security Expertise
Coordinating data security and preparation for restoring critical data and functions following a security breach requires a continual effort that entails a variety of tools and processes. Progent's certified experts can support your business at any level in your attempt to guard your information network, from security audits to creating a complete security program. Some areas supported by Progent's experts include Security Planning and Implementation, Information Restoration and Security Forensics, and Managed Filtering of E-mail-Based Spam and Viruses.
Planning and Building Protected Networks
Any company ought to have a carefully thought out security strategy that includes both proactive and reactive activity. The pre-attack plan is a collection of steps that works to minimize security gaps. The post-attack plan specifies activities to help security staff to assess the damage caused by a breach, repair the damage, record the experience, and restore network activity as quickly as possible. Progent can show you how to incorporate security into your business operations. Progent can configure auditing software, define and build a secure computer architecture, and recommend procedures and policies that will optimize the safety of your network. Progent's security professionals are available to assist you to configure a firewall, deploy protected offsite access to e-mail and data, and configure an effective VPN.
If your company is interested in an affordable option for outsourcing your network security administration, Progent's Round-the-clock Network Support Services include non-stop remote server tracking and immediate resolution of problems.
Hybrid Cloud Solutions
Progent can help your IT team you to plan, implement, administer and repair enterprise hybrid cloud solutions that combine physical and cloud infrastructure and that are compliant with regulatory data security standards. (Learn about Progent's Microsoft 365 integration solutions with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform integration consulting.)
Data Restoration and Failure Analysis
Progent provides expertise in restoring systems and devices that have been hacked, are quarantined, or have ceased to function as a result of a security attack. Progent can help determine the damage resulting from the breach, return your company to ordinary functions, and retrieve data lost owing to the assault. Progent's certified specialists can also perform a comprehensive failure analysis by examining event logs and utilizing a variety of proven forensics techniques. Progent's background with security problems minimizes your downtime and permits Progent to suggest efficient strategies to avoid or contain future attacks.
Ransomware Cleanup and Recovery Expertise
Progent can provide the services of seasoned ransomware recovery consultants with the knowledge to rebuild an environment damaged by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky. To find out more, see ransomware cleanup and recovery consulting.
Work-from-Home Cybersecurity Solutions
Work-from-Home workers typically utilize their personal devices and usually operate in a unsecured physical space. This increases their vulnerability to malware attacks and calls for careful deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, thorough end-user education, and the development of security policies based on best practices. Progent's veteran team of Work-from-home support experts can help you to design, configure and maintain a compliant cybersecurity solution that protects vital information resources in networks that include remote workers as well as hybrid workers.
Patch Management Services
Progent's support services for software and firmware patch management provide organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your ever-evolving information system. In addition to maximizing the protection and functionality of your IT network, Progent's patch management services allow your in-house IT team to focus on line-of-business initiatives and tasks that deliver maximum business value from your information network. Find out more about Progent's software/firmware update management services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity product family is a subscription-based, cloud-centered threat defense platform that features computer learning software and professional services to provide comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's low-profile agents can be loaded in a few minutes to protect endpoints against increasingly sophisticated assaults such as ransomware, familiar and zero-day malware, trojans, hacking tools, RAM exploits, script misuse, destructive macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and dealer and oversees thousands of endpoints secured by SentinelOne technology. SentinelOne Singularity is invariably the initial endpoint response tool deployed by Progent to provide control and visibility of a customer's network at the outset of a ransomware breach. For more information, refer to Progent's SentinelOne-based Extended Detection and Response services.
Expertise with Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, simultaneous, automated assessment of your internal and perimeter network so you can uncover, rank, fix, and verify security vulnerabilities before malicious hackers can take advantage of them. NodeZero pentests can deploy decoys called tripwires like bogus credentials to find out whether your system is actively being probed across high-risk attack vectors. Tripwires generate enough detail to allow you to take action quickly with your SIEM workflows before an attacker can do serious damage. Progent can provide the skills of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to carry out thorough pentests of your network perimeter and your internal IT infrastructure so you can determine your present security posture. Progent's NodeZero experts can also help you to strengthen your network security and can help you to plan and implement a unified cybersecurity ecosystem that simplifies management and delivers optimum cyber defense for on-premises, cloud-based, and perimeter IT assets. To learn additional information about Progent's vulnerability analysis solutions powered by on NodeZero's PEN test products, visit Consulting Support for NodeZero's Penetration Test Platform.
Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion testing is an important part of any overall network security plan. Progent's security professionals can run extensive intrusion tests without the awareness of your company's internal IT resources. Unannounced penetration testing shows whether existing security defense systems such as intrusion incident warnings and event history analysis are correctly set up and consistently observed. Progent can provide continuous autonomous penetration testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, compromised credentials, missing patches, and ill-advised product defaults can be combined by hackers into the multi-front attacks common to modern versions of ransomware. Get additional information about Progent's Stealth Penetration Evaluation Services.
Progent's Fixed-price Managed Services for Information Security
Progent's value-priced ProSight portfolio of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services available from Progent include:
ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's next generation behavior-based machine learning tools to guard endpoints as well as servers and VMs against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-matching anti-virus tools. ProSight ASM safeguards local and cloud-based resources and provides a single platform to manage the entire malware attack lifecycle including blocking, detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection managed services deliver economical in-depth security for physical servers and VMs, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint management, and web filtering through leading-edge technologies incorporated within one agent accessible from a unified console. Progent's security and virtualization experts can assist your business to design and configure a ProSight ESP environment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry information protection standards. Progent will assist you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent attention. Progent's consultants can also assist you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's
ProSight DPS: Managed Backup
Progent has worked with leading backup/restore technology vendors to create ProSight Data Protection Services, a portfolio of subscription-based management offerings that deliver backup-as-a-service (BaaS). All ProSight DPS products automate and monitor your backup operations and allow non-disruptive backup and rapid recovery of critical files, apps, system images, plus VMs. ProSight DPS helps you recover from data loss resulting from equipment failures, natural disasters, fire, cyber attacks like ransomware, human mistakes, malicious insiders, or software glitches. Managed backup services in the ProSight Data Protection product line include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda purpose-built storage, and ProSight DPS MSP360 Hybrid Backup. Your Progent consultant can assist you to identify which of these managed backup services are most appropriate for your network.
ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the technology of leading information security companies to deliver web-based management and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-borne threats. Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of analysis for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email traffic that stays inside your security perimeter. For more information, visit ProSight Email Guard spam and content filtering.
ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo authentication services incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a secured application and enter your password you are requested to confirm your identity on a unit that only you possess and that uses a different network channel. A broad selection of out-of-band devices can be utilized for this second form of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You may register several validation devices. For more information about Duo two-factor identity validation services, refer to Cisco Duo MFA two-factor authentication (2FA) services for remote workers.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure Tier III data center on a fast virtual host configured and maintained by Progent's network support professionals. With Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Since the environment is virtualized, it can be ported easily to an alternate hardware environment without requiring a time-consuming and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect information about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can eliminate as much as half of time spent searching for critical information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your business network such as standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT data. Whether you're planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you need when you need it. Learn more details about Progent's ProSight IT Asset Management service.
Special Security Expertise Available from Progent
Progent's security engineers can provide world-class expertise in vital areas of network protection including:
Information Risk Audits and Compliance Testing
Progent provides expertise with security auditing software such as Microsoft Baseline Security Analyzer and LANguard for conducting a variety of comprehensive system scans to identify possible security problems. Progent has extensive skills with these and similar tools and can help you to analyze assessment results and respond efficiently. Progent's security consultants also offer web software validation and can perform expert assessments of corporate-wide security to determine your organization's compliance with important global security specifications including FISMA, PCI, and ISO. Also, Progent can evaluate the effectiveness of your wireless protection covering in-place wireless appliances as well as mobile handsets. Find out the details about Progent's Vulnerability Evaluation and Compliance Assessment.
Cisco Security, PIX and ASA Firewall, VPN, Aironet and Meraki Wireless Consulting
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco Certified Network Professionals can deliver world-class technical services for Cisco's entire range of protection and VPN products including PIX 500 Firewalls and ASA 5500 Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out additional information about Cisco Security, Virtual Private Network (VPN) and Aironet Wireless Help.
Additional Firewall and Virtual Private Network Consulting Services
As well as being expert in a broad range of protection technologies from Microsoft and Cisco, Progent offers organizations of any size top-level engineering services for solutions from other important firewall and Virtual Private Network (VPN) vendors. Progent's engineers offer:
CISM identifies the fundamental skills and worldwide benchmarks of performance that information security managers are required to master. It provides business management the assurance that consultants who have earned their CISM possess the experience and knowledge to offer effective security administration and engineering support. Progent can provide a CISM-certified expert to help your enterprise in vital security disciplines including data protection governance, vulnerability assessment, data security program management, and incident response management.
Find out more information about Progent's Certified Information Security Manager Security Consulting Services.
Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's CISSP consultants are cybersecurity engineers who have been awarded CISSP status through demonstrated experience, rigorous study, and exhaustive examination. CISSP Certification indicates mastery of an international standard for IT security. American National Standards Institute has given the CISSP status official recognition in the area of IT security under ISO/IEC 17024. Areas of expertise included under CISSP include cybersecurity management procedures, security architecture and models, access permission systems, applications development security, business processes security, physical security, cryptography, telecommunications, network security, and business continuity planning.
Get additional information about Progent's CISSP Consulting Services.
CISSP-ISSAP Premier Consultants for Secure System Infrastructure
Progent's ISSAP Certified security experts are specialists who have been awarded ISSAP accreditation as a result of rigorous testing and extensive hands-on work with network security architecture. ISSAP consultants have acquired in-depth knowledge of access control systems and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-certified security experts can assist your business with all aspects of architecture security.
Get the details about Progent's ISSAP Accredited Protected IT Architecture Consulting Support.
CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the skills of a certified CISSP-ISSEP network security expert to assist your organization to follow modern system security engineering theory and techniques in system development, evaluate system security designs according to security engineering leading practices, produce cohesive system designs that include compliant cybersecurity features for all critical system functions, develop effective configuration strategies to provide protection for operations, perform comprehensive risk analysis, and propose practical security models that balance your operational goals with your company's risk tolerance.
Find out more about Progent's CISSP-ISSEP Network Security Engineering Consulting.
Certified Information Systems Auditor (CISA) Support Services
The Certified Information Systems Auditor accreditation is an important achievement that represents mastery in network security auditing. Certified by ANSI, the CISA credential requires that candidates pass a comprehensive test administered by the ISACA international professional group. Progent can provide the expertise of a CISA-Certified security audit consultant trained to assist companies in the areas of IS audit process, information technology administration, systems and infrastructure lifecycle, IT service delivery, safeguarding information resources, and disaster recovery planning.
Read additional details about Progent's Certified Information Systems Auditor (CISA) Support Services.
CRISC Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA to verify an IT professional's ability to design, deploy, and support information system controls to mitigate risk. Progent can provide the services of a CRISC-certified consultant to assist your company to develop and execute a workplace continuity strategy based on leading practices identified by CRISC and geared to match your organization's risk appetite, business goals, and IT budget. Progent's risk mitigation services are a good fit the support available from Progent's CISA-Premier consultants for impartially evaluating your IT control design and with the services of Progent's CISM-certified consultants for defining security policies.
Read additional details concerning Progent's CRISC Risk Management Consulting.
GIAC Consulting Expertise
Global Information Assurance Certification was established in 1999 to validate the skill of IT security engineers. GIAC's mission is to ensure that an accredited security consultant has the knowledge necessary to provide support in important categories of network, information, and application program security. GIAC accreditations are recognized by businesses and institutions throughout the world including United States National Security Agency. Progent can provide the assistance of certified security engineers for all of the security disciplines covered within GIAC certification topics including assessing networks, security incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.
Learn additional details about Progent's GIAC Information Assurance Support.
Get in Touch with Progent for Network Security Support
If your organization is situated in Buffalo New York and you're looking for cybersecurity engineering help, telephone Progent at
Upstate New York Contact Information:
Progent offers consulting services and onsite technical support throughout upstate New York.
| City | Address | Phone | Link |
| Buffalo | 534 Delaware Ave Buffalo, NY 14202 |
(716) 442-2400 | Buffalo Network Support Services |
| Rochester | Mill Street Executive Center Rochester, NY 14614 |
(585) 471-2777 | Rochester Network Support Services |
| Albany | 90 State Street, Suite 700 Albany, NY 12207 |
(518) 641-1177 | Albany Network Support Services |