Enlarging your remote workforce can have a significant impact on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background helping businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can help your Broomfield organization to pick the appropriate tools and adhere to best practices in creating and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent can provide services ranging from on demand expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Broomfield, Colorado businesses to succeed with any aspect of creating a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, endpoint security, data protection solutions, and streamlined management.

VoIP Solutions for Telecommuters
Expanding the company PBX system to accommodate remote users is vital to supporting a productive work-at-home solution. A broad range of cloud-based digital PBX platforms are used by SMBs to server remote users. Many enterprises depend on Cisco's current or older products for VoIP management. Progent can assist businesses of all sizes to plan or tune a telecommuter IP voice service that delivers the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations tune their current Cisco VoIP environments to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software deployed across the network. Unified Communications Manager manages additional combined media services like unified messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, see Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by CUCM. Progent can assist you to maintain your current CallManager environment or upgrade efficiently to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with users working beyond the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network infrastructure to work with these VoIP solutions and deliver on-demand deployment and troubleshooting services.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining an efficient work-from-home solution for your Broomfield, Colorado business, call 1-800-993-9400 or go to Contact Progent.