Enlarging your telecommuter workforce can have a major effect on IT architecture, cybersecurity, and corporate processes. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Brooklyn organization to select the right technologies and adhere to best practices in building and operating a safe virtual office ecosystem for teleworkers that promotes collaboration and delivers top business value. Progent can provide services that go from on demand expertise for helping you over occasional technical roadblocks to full project management to help you carry out business-critical initiatives.

Progent's consultants can assist Brooklyn, New York businesses to succeed with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk augmentation, endpoint security, data protection solutions, and centralized management.

VoIP Integration for Teleworkers
Expanding the business phone environment to accommodate teleworkers is vital to maintaining a productive work-at-home solution. A broad range of cloud-centric IP voice platforms are used by SMBs to server remote users. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can help businesses of any size to plan or maintain a telecommuter VoIP environment that provides the versatility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help businesses tune their current Cisco IP voice systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media applications used throughout the network. CUCM manages additional mixed media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, see CUCM expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent can help your company to maintain your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice platforms, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients working outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to support these VoIP solutions and deliver online deployment and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Brooklyn, New York organization, phone 1-800-993-9400 or visit Contact Progent.