Besides providing fast access to high-level network professionals and subject matter experts to help Brooklyn, New York businesses with specific technical issues or longer-term projects, Progent can provide temporary supplemental staffing to deal with more generalized services such as desktop support, network administration, and Help Desk services. On-demand staffing can help businesses to deal with anticipated or surprise increases in the need for network personnel, which may result from scenarios like mergers and acquisitions, data center relocation, platform upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory mandates. Temporary supplemental staffing can also fill voids resulting from the absence of in-house IT personnel because of vacations, health issues, resignation, or other reasons.

Benefits of Progent's Temporary IT Staffing Program
Progent's short-term staff augmentation services offer organizations the flexibility to respond to increases in demand for network personnel without dealing with the costs and delays associated with vetting and recruiting appropriate IT personnel and without the risk of increasing your full-time staff size.

Important aspects of Progent's short-term staff augmentation services include:

  • Fast access to seasoned network professionals
  • Easy initiation, cessation, and re-engagement of services
  • Transparent extension of your in-house IT staff
  • Full reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved fast
  • Strong working relationship with a top-level, full-spectrum source for IT support
Progent's Co-managed Help Desk Call Center Service
Progent's shared Help Desk Call Center program is a proven flexible staff expansion alternative that enables IT groups to divide the responsibilities of Help Desk Call Center support transparently between their in-house IT personnel and Progent's nationwide pool of IT support specialists. Working as a transparent extension of your full-time Help Desk, Progent's co-managed Help Desk program is a collaborative support solution based on by the leading group professional services platform for managing, service calls, generating tickets, assigning ownership, monitoring responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience providing remote and on-premises network services for businesses throughout the U.S. Progent's engineers have earned top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's security and compliance experts have earned advanced certifications including CISSP, CISA, and CRISC. Find out more details about Progent's certifications.

Progent's Areas of Expertise for Brooklyn, New York Organizations
Progent's seasoned team of certified consultants and technical experts offers Brooklyn, New York companies a broad array of remote consulting and debugging expertise. Practice areas offered under Progent's consulting program for IT service organizations include:

Contact Progent for Short-Term IT Staffing for Brooklyn, New York Businesses
To find out more about Progent's temporary staff augmentation services for Brooklyn, New York companies, call 800-993-9400 or visit Contact Progent.