Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware needs time to steal its way through a target network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when IT personnel may be slower to become aware of a penetration and are least able to organize a rapid and coordinated defense. The more lateral progress ransomware can achieve inside a victim's network, the more time it will require to restore basic IT services and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide you to take the time-critical first step in responding to a ransomware attack by containing the malware. Progent's online ransomware engineers can assist businesses in the Brooklyn metro area to locate and quarantine infected devices and guard undamaged assets from being compromised.
If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Offered in Brooklyn
Current variants of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and infiltrate any accessible system restores. Data synched to the cloud can also be corrupted. For a poorly defended environment, this can make system recovery nearly impossible and effectively throws the datacenter back to the beginning. Threat Actors (TAs), the hackers behind a ransomware attack, demand a settlement payment in exchange for the decryptors required to unlock encrypted files. Ransomware assaults also attempt to steal (or "exfiltrate") files and hackers require an extra settlement for not publishing this data or selling it. Even if you are able to rollback your system to an acceptable point in time, exfiltration can be a major issue depending on the nature of the downloaded data.
The recovery process subsequent to ransomware attack involves a number of crucial stages, most of which can be performed in parallel if the recovery workgroup has enough people with the required skill sets.
- Containment: This urgent initial step involves arresting the sideways spread of the attack across your network. The more time a ransomware assault is permitted to go unchecked, the more complex and more expensive the restoration process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware recovery experts. Quarantine processes include cutting off affected endpoint devices from the network to block the spread, documenting the IT system, and protecting entry points.
- Operational continuity: This involves restoring the network to a minimal acceptable level of capability with the shortest possible downtime. This effort is usually at the highest level of urgency for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also requires the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, productivity and mission-critical apps, network topology, and secure endpoint access management. Progent's recovery experts use state-of-the-art workgroup tools to coordinate the complicated restoration effort. Progent appreciates the urgency of working rapidly, continuously, and in unison with a customer's managers and network support staff to prioritize activity and to get critical resources on line again as fast as feasible.
- Data recovery: The effort necessary to recover data impacted by a ransomware attack varies according to the condition of the network, how many files are affected, and what restore techniques are required. Ransomware assaults can take down pivotal databases which, if not carefully closed, may need to be rebuilt from the beginning. This can include DNS and Active Directory databases. Exchange and Microsoft SQL Server rely on Active Directory, and many ERP and other mission-critical applications are powered by Microsoft SQL Server. Some detective work may be required to find undamaged data. For example, undamaged OST files may exist on employees' PCs and laptops that were off line during the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators.
- Deploying advanced AV/ransomware protection: ProSight ASM incorporates SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the identical AV tools deployed by many of the world's biggest enterprises including Netflix, Citi, and Salesforce. By delivering real-time malware filtering, identification, mitigation, recovery and analysis in a single integrated platform, Progent's ProSight ASM reduces total cost of ownership, simplifies management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the cyber insurance provider, if there is one. Activities consist of establishing the type of ransomware involved in the assault; identifying and establishing communications the hacker; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance carrier; establishing a settlement and schedule with the TA; confirming compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the hacker; receiving, learning, and operating the decryptor tool; troubleshooting decryption problems; creating a clean environment; remapping and connecting drives to reflect exactly their pre-attack state; and recovering physical and virtual devices and software services.
- Forensics: This process is aimed at discovering the ransomware assault's progress throughout the network from beginning to end. This audit trail of the way a ransomware assault travelled within the network helps you to assess the damage and uncovers vulnerabilities in policies or work habits that should be corrected to avoid later breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to detect variations. Forensics is commonly given a high priority by the cyber insurance carrier. Since forensics can take time, it is critical that other important activities like operational continuity are executed in parallel. Progent has a large team of information technology and security experts with the skills needed to carry out the work of containment, operational continuity, and data restoration without disrupting forensics.
Progent's Background
Progent has delivered remote and on-premises network services across the U.S. for more than two decades and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes consultants who have earned high-level certifications in core technologies including Cisco networking, VMware, and major Linux distros. Progent's data security experts have earned prestigious certifications such as CISM, CISSP, CRISC, and CMMC 2.0. (See certifications earned by Progent consultants). Progent also has guidance in financial and ERP software. This broad array of skills allows Progent to identify and consolidate the surviving parts of your information system following a ransomware attack and reconstruct them quickly into a viable system. Progent has collaborated with leading cyber insurance carriers like Chubb to help businesses clean up after ransomware attacks.
Contact Progent for Ransomware System Restoration Expertise in Brooklyn
For ransomware cleanup consulting services in the Brooklyn area, call Progent at 800-462-8800 or go to Contact Progent.