Expanding your at-home workforce can have a significant effect on network architecture, security, and company culture. Progent has 20 years of background helping small and mid-size businesses to design, configure, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Bristol company to pick the appropriate tools and follow leading practices in creating and operating a safe virtual office ecosystem for teleworkers that facilitates teamwork and returns maximum value. Progent can provide services that go from as-needed guidance for getting you over challenging IT roadblocks to full project management to help you successfully complete mission-critical tasks.

Progent can assist Bristol, United Kingdom businesses to with any aspect of building a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and centralized management.

VoIP Solutions for an At-Home Workforce
Extending the business phone system to include remote users is critical to maintaining a productive at-home workforce. A broad range of cloud-centric IP voice products are popular with SMBs to server remote users. Many larger organizations rely on Cisco's modern or legacy products for VoIP management. Progent can assist businesses of all sizes to plan or tune a remote IP voice service that provides the flexibility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses optimize their existing Cisco IP voice environments to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed throughout the network. Unified Communications Manager manages other combined media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's CUCM expertise, see Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can assist your company to maintain your current CallManager environment or migrate smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, see CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with clients operating beyond the corporate perimeter like telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to work with these solutions and deliver as-needed configuration and troubleshooting expertise.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Bristol, United Kingdom company, call 1-800-993-9400 or visit Contact Progent.