Wireless Solutions

Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most popular solutions for achieving mobile connectivity to messaging, scheduling, web-based applications, and other critical business information. Progent can provide Bristol, United Kingdom businesses support from BlackBerry-certified professionals who can assist businesses to manage existing BlackBerry deployments or migrate efficiently to a more popular mobile platform.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class protection, reliability, and recoverability has grown to be the standard for organizations of all sizes, successful integration and maintenance of RIM BlackBerry solutions has become increasingly difficult. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses often resort to external support firms who specialize in BlackBerry integration and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can assist small businesses to plan, administer, and repair BlackBerry solutions economically and effectively, eliminating the need for an in-house BlackBerry solutions expert and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven online service delivery capabilities, provides small companies a budget-friendly alternative for incorporating BlackBerry products seamlessly into their IT system.

Progent's experts can help you with SQL Server 2019 development support, SQL Server 2016 migration and management consulting, and Exchange Server setup so that your database and email infrastructure function efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older editions of BlackBerry and Microsoft software, set up streamlined management tools so you can monitor and control BlackBerry smartphones throughout your company, recommend security policies that are right for your business, customize mobile applications, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help make sure that your BlackBerry information is incorporated in your regular backup processes in order that it can be restored quickly and safely.

Bristol Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Bristol Metro Area.

Integration Support for BlackBerry BES Server
Research in Motion's high-end solution for administering large groups of BlackBerry smartphones is the BlackBerry Enterprise Server. This powerful software allows Exchange, Domino, or Groupwise clients to transmit and receive emails that stay encrypted in transit to ensure optimum data protection. BES Server also streamlines a wide selection of critical administrative jobs that span from smartphone setup and updates to wireless security and high availability.

Progent's BlackBerry-certified engineers can assist you to utilize RIM BlackBerry BES Server to do routine tasks like:

• Deploy and manage applications
• Plan device, program, and policy updates
• Update BlackBerry smartphone firmware wirelessly
• Control user configurations with BlackBerry's vast selection of policies

Progent's BlackBerry-certified consultants can also help you to utilize BES Server to implement important tasks not available with the entry-level BES Server Express. These tasks include:

• Set up and support BES Server's fault-tolerant infrastructure based on virtualization
• Install BlackBerry smartphones wirelessly
• Establish specialized administration roles
• Automatically track and analyze the integrity of your solution

Progent's Online BlackBerry-certified Support is Quick and Affordable
For businesses in Bristol, United Kingdom who need quick and affordable access to a certified RIM BlackBerry consultant, Progent provides efficient remote assistance from a veteran support team who have delivered network solutions to organizations in every state in the country. (Refer to Progent's customer testimonials.)

Online consulting services eliminates travel costs and lets engineers fix technical issues quickly, allowing you to minimize lost productivity. Progent's BlackBerry specialists have earned accreditations in the entire range of BlackBerry technologies and offer professional support in areas such as fixing synchronization problems, configuring BlackBerry Enterprise Server, and designing a protected, fault-tolerant system infrastructure for BlackBerry users. Credentials earned and practice areas mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist you to perform basic support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters and auto-signature, changing user profiles, upgrading BlackBerry smartphones, transmitting service books, and configuring BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can also assist your business to troubleshoot a wide range of issues concerning synchronization, handset recognition, email reconciliation, web access, wireless connections, Instant Messaging, desktop software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering nationwide remote consulting services for small business IT networks, Progent offers quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support skills keeps your wireless support costs at a minimum and, by handling problems promptly, improves the output of your BlackBerry users.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry consultant has support skills in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can show you how to add and delete BlackBerry device clients on Exchange and Windows Active Directory, set up, track, and administer BlackBerry BES Server, manage BlackBerry handhelds and user accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, generate, edit, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and generate reports based on SNMP data.

Progent's BlackBerry consultant can support your BlackBerry technology in a variety of settings such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and document a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network needs analysis, system architecture, installation planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your functional objectives and to design a mobile wireless environment that meets your information technology budget and aligns with your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's ability to support a BlackBerry Enterprise Server, assist you to decide which management approach and equipment match your needs, and analyze your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make smart decisions about options for software versions, server hardware and mass storage, network architecture, and application set up.

To maximize system security, Progent's BlackBerry expert can assist your company to choose and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to perform company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry solution.

Call or Email Progent for Assistance from a BlackBerry-Qualified Specialist
In order to contact Progent about engineering expertise for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.