Brisbane Ransomware Prevention and Cleanup Consulting

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware requires time to work its way through a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT staff are likely to be slower to recognize a breach and are least able to organize a quick and forceful response. The more lateral movement ransomware is able to manage inside a target's network, the longer it takes to recover core operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's remote ransomware experts can assist businesses in the Brisbane area to identify and isolate infected devices and protect undamaged assets from being penetrated.

If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Brisbane
Current variants of ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and infiltrate any available backups. Files synchronized to the cloud can also be corrupted. For a poorly defended network, this can make automated recovery almost impossible and basically sets the IT system back to square one. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a ransom payment in exchange for the decryption tools required to unlock encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") files and TAs demand an additional payment in exchange for not posting this data on the dark web. Even if you are able to restore your network to an acceptable date in time, exfiltration can be a major issue depending on the sensitivity of the stolen information.

The recovery process after a ransomware breach has several distinct stages, most of which can proceed concurrently if the response team has a sufficient number of people with the necessary skill sets.

• Containment: This time-critical initial response involves arresting the sideways spread of the attack across your network. The more time a ransomware attack is permitted to go unchecked, the longer and more expensive the recovery process. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Quarantine processes include isolating affected endpoints from the rest of network to block the spread, documenting the IT system, and protecting entry points.
• System continuity: This involves bringing back the IT system to a minimal acceptable level of functionality with the least downtime. This process is usually the top priority for the targets of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the broadest range of technical skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and line-of-business applications, network architecture, and safe endpoint access management. Progent's recovery experts use state-of-the-art workgroup tools to organize the complicated recovery effort. Progent appreciates the urgency of working quickly, tirelessly, and in unison with a client's management and IT staff to prioritize tasks and to get vital resources back online as fast as possible.
• Data recovery: The work required to restore files damaged by a ransomware attack varies according to the state of the network, the number of files that are encrypted, and what recovery methods are needed. Ransomware attacks can take down critical databases which, if not properly shut down, may need to be reconstructed from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many financial and other mission-critical platforms depend on SQL Server. Often some detective work may be needed to locate clean data. For example, undamaged Outlook Email Offline Folder Files may have survived on staff desktop computers and laptops that were off line at the time of the attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators.
• Deploying modern antivirus/ransomware protection: Progent's ProSight ASM incorporates SentinelOne's machine learning technology to give small and medium-sized businesses the benefits of the same anti-virus technology implemented by many of the world's biggest enterprises such as Netflix, Citi, and NASDAQ. By delivering in-line malware blocking, detection, containment, recovery and forensics in one integrated platform, ProSight Active Security Monitoring cuts total cost of ownership, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for close co-operation with the ransomware victim and the insurance provider, if any. Services include determining the type of ransomware involved in the attack; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement with the victim and the insurance carrier; establishing a settlement amount and schedule with the TA; confirming adherence to anti-money laundering regulations; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and operating the decryption utility; troubleshooting decryption problems; creating a clean environment; mapping and reconnecting datastores to reflect precisely their pre-attack condition; and restoring computers and software services.
• Forensic analysis: This process is aimed at discovering the ransomware assault's storyline throughout the targeted network from beginning to end. This audit trail of how a ransomware attack travelled within the network assists your IT staff to evaluate the impact and highlights vulnerabilities in rules or processes that need to be corrected to avoid future break-ins. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for changes. Forensics is typically given a high priority by the cyber insurance carrier. Since forensics can be time consuming, it is vital that other important recovery processes like business continuity are performed concurrently. Progent maintains an extensive team of information technology and data security professionals with the skills needed to carry out the work of containment, operational resumption, and data recovery without disrupting forensic analysis.

Contact Progent for Ransomware Cleanup Services in Brisbane
For ransomware cleanup expertise in the Brisbane metro area, phone Progent at 800-462-8800 or see Contact Progent.