Expanding your at-home workforce may have a major impact on network infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience helping SMBs to plan, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Brisbane company to pick the appropriate technologies and follow best practices in building and operating a safe virtual office solution for telecommuters that facilitates collaboration and returns top business value. Progent offers support services ranging from on demand expertise for getting you past occasional IT roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Brisbane, Queensland businesses to succeed with any facet of building a high-performing work-from-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk services, security and compliance, backup/restore solutions, and unified management.

Network Infrastructure for Telecommuters
Setting up the physical and software infrastructure required for an at-home workforce can be especially challenging if you must manage a combination of personal equipment such as PCs and notebooks, routers, and wireless appliances from various vendors and with a variety of operating systems and firmware releases. Progent's experience providing online help for both outdated as well as modern technologies in virtual office solutions allows you to make cost-effective use of your existing infrastructure and offers ready access to expertise for making necessary updates. Services offered by Progent to assist your company to create a productive telecommuting infrastructure include:

  • VPN connectivity makes it possible to create a secure connection for authenticated remote employees to access IT assets located at your corporate datacenter or in a public cloud. Progent can help your company to configure and manage VPN connections between your teleworkers and your key network resources by providing online VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your at-home workers to utilize Cisco's AnyConnect software for safe VPN tunneling for a wide range of endpoint devices such as Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and use a remote PC's desktop. This technology gives network managers substantial control over the computing environment of telecommuters and offers remote users a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home networks to the Internet and support VPN tunnels, local wireless networks, and firewall services. Progent offers top-tier remote support for deploying home routers from a range of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically supporting the whole family and visitors, are commonly used by at-home employees to connect to their router for work. This can cause performance and cybersecurity problems. Progent can help you to mitigate these issues by delivering expertise like Aironet integration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi AP integration assistance.
  • Internet access methods affect the performance and reliability of connections between telecommuters and the corporate data center. Mission-critical processes may demand redundant Internet access in case the normal connection fails. Progent can provide expertise for selecting Internet service providers, selecting appropriate bandwidth and data volume bundles, and configuring fault-tolerant Internet connections. See Internet connectivity integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home solution for your Brisbane, Queensland company, phone 1-800-993-9400 or visit Contact Progent.