Consulting Support for BlackBerry Technology
RIM BlackBerry Consulting ServicesBlackBerry wireless PDAs were once among the most successful solutions for achieving mobile access to messaging, scheduling, web-based programs, and other critical business information. Progent offers Brisbane, Queensland companies the expertise of BlackBerry-certified experts who can help organizations to manage their BlackBerry environments or migrate smoothly to a current mobile solution.

As the sophistication of small company networks has increased, and as the need for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for businesses of all sizes, successful deployment and support of BlackBerry solutions has become more difficult. To address areas like security, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging servers and shared databases, small organizations often turn to outside consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, manage, and repair BlackBerry-based solutions economically and effectively, eliminating the need for an in-house BlackBerry technology expert and reducing the cost and stress of maintaining mobile workers. Progent's BlackBerry specialists have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This breadth of experience, combined with Progent's proven remote service delivery model, provides small businesses an affordable solution for incorporating BlackBerry products productively into their information system.

Progent's engineers can assist your business with SQL Server 2019 development support, SQL Server 2016 migration support, and Exchange Server setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft technology, set up easy-to-use administration utilities so you can monitor and control BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom mobile applications, and ensure that your IT network architecture is properly designed to accommodate your BlackBerry clients. In addition, Progent's business continuity consultants can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be restored rapidly and thoroughly.

Consulting Services for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful tool enables Microsoft Exchange Server, Lotus, or Groupwise clients to transmit and receive messages that stay encrypted in transit to ensure optimum data protection. BlackBerry BES Server also streamlines a broad selection of vital administrative tasks ranging from smartphone configuration and upgrades to wireless security and high availability.

RIM BlackBerry BES Server Troubleshooting Help

Progent's BlackBerry-certified consultants can show you how to utilize BlackBerry Enterprise Server to do routine jobs like:

  • Deploy and manage applications
  • Schedule smartphone, program, and IT policy updates
  • Upgrade BlackBerry smartphone software remotely
  • Control client settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified engineers can also help your company to use BlackBerry BES Server to implement key tasks not supported by the entry-level BES Server Express. These tasks include:

  • Set up and support BES Server's high-availability infrastructure using virtual servers
  • Install BlackBerry smartphones remotely
  • Establish specialized administration roles
  • Automatically track and report on the health of your system

Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization problems to architecting wireless productivity solutions based on BlackBerry Enterprise Server. These BlackBerry certifications and their associated practice areas include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, administering, monitoring, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, DMZ, and network policies. Progent can show you how to add and delete BlackBerry device clients on Exchange and Active Directory, set up, monitor, and administer BlackBerry BES Server, manage BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System (MDS) and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, edit, and apply WLAN and VPN configuration sets, set up SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer ConsultingProgent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, install, validate, repair, and produce documentation for a wireless environment built upon the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry technology include business and technology requirements assessment, solution design, deployment planning and execution, performance tuning, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help you to determine which management model and hardware products meet your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can make informed choices about alternatives for software editions, server hardware and mass storage, network topology, and application configuration.

To maximize network protection, Progent's BlackBerry-certified expert can help you to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-premier security engineers to perform company-wide security assessment and compliance validation and suggest enhancements to account for your BlackBerry solution.

Contact Progent to Get Help from a BlackBerry-Certified Specialist
In order to ask Progent about professional help for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.


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