Expanding your at-home workforce can have a significant impact on IT infrastructure, security/compliance, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Brighton organization to pick the right tools and follow best practices in building and maintaining a safe virtual solution for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services that go from on demand guidance for getting you over occasional technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Brighton, United Kingdom companies to with any facet of creating a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.

Infrastructure for Teleworkers
Setting up the physical and software infrastructure required to support a remote workforce can be especially challenging if you have to accommodate a mix of worker-owned hardware like desktop computers and notebooks, Internet routers, and wireless APs from various vendors and with a variety of operating systems and firmware releases. Progent's background delivering online help for both outdated as well as modern IT products in remote office solutions enables you to make cost-effective use of your available infrastructure and provides you with fast access to expertise for making necessary upgrades. Services offered by Progent to help your company to create a productive telecommuting infrastructure include:

  • VPN connectivity allows you to establish a secure tunnel for authorized at-home workers to use IT resources located at your corporate datacenter or in the cloud. Progent's consultants can assist you to deploy and manage VPN access between your at-home workforce and your key IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to utilize Cisco's AnyConnect software for secure VPN tunneling for a broad range of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a teleworker to view and interact with a data center PC's desktop. This technology provides IT managers more control over the computing ecosystem of telecommuters and ensures remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi networks, and firewall services. Progent offers top-tier online support for integrating routers from a variety of manufacturers. See router integration services from Cisco-certified experts.
  • Home Wireless networks, typically supporting the whole family and guests, are frequently used by telecommuters to connect to their router for work. This can create throughput as well as cybersecurity issues. Progent can assist you to mitigate these problems by delivering expertise like Cisco Aironet integration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti WiFi AP integration assistance.
  • Internet connectivity solutions impact the performance and reliability of connections between telecommuters and the company data center. Vital processes might require redundant Internet access in case the primary connection fails. Progent offers guidance for selecting ISPs, choosing appropriate service offerings, and integrating fault-tolerant Internet access. Refer to Internet connectivity integration services.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Brighton, United Kingdom business, phone 1-800-993-9400 or visit Contact Progent.