Besides providing fast access to high-level IT professionals and subject matter experts to assist Brasília, Federal District organizations with specific technical problems or longer-term initiatives, Progent can provide temporary staff augmentation to deliver more broadly defined assistance such as PC support, network administration, and Help Desk response. On-demand staffing can help organizations to respond to anticipated or surprise surges in demand for IT services, which may be caused by scenarios like company mergers, data center moves, platform migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or regulatory mandates. Temporary staffing can also fill gaps left by the absence of full-time staff members because of vacations, health issues, termination, or other reasons.

Advantages of Progent's Short-Term Staff Augmentation Services
Progent's short-term supplemental staffing services offer organizations the ability to respond to increases in requirements for network personnel without dealing with the costs and delays associated with vetting and hiring appropriate IT personnel and without the risk of increasing your full-time head count.

Important features of Progent's short-term staff augmentation services include:

  • Fast availability of reliable IT pros
  • Easy engagement, cessation, and re-engagement of services
  • Transparent augmentation of your full-time network support team
  • Full reporting of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved promptly
  • Close working relationship with a top-level, full-spectrum source for network expertise
Progent's Co-managed Help Desk Service
Progent's shared Call Center program is a proven on-going staff augmentation alternative that enables IT groups to share the responsibilities of Call Center support seamlessly between their internal IT personnel and Progent's extensive pool of technical support experts. Acting as a transparent supplement of your full-time Help Desk, Progent's shared Help Desk service is a joint service alternative powered by the industry's leading group professional services platform for managing, service requests, generating tickets, assigning ownership, monitoring progress, and producing management reports.

Why Choose Progent?
Progent has two decades of background providing online and on-premises network services for organizations throughout the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other technology leaders. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISM, and CRISC. Learn more details about Progent's certifications.

Progent's Practice Areas for Brasília, Federal District Companies
Progent's seasoned team of certified consultants offers Brasília, Federal District companies a broad range of online technical guidance and troubleshooting services. Practice areas covered under Progent's consulting program for network service firms include:

Contact Progent for Short-Term Staffing Services for Brasília, Federal District Organizations
To find out more about Progent's temporary staff augmentation services for Brasília, Federal District businesses, call 800-993-9400 or visit Contact Progent.