Expanding your remote workforce can have a major impact on network infrastructure, security/compliance, and corporate workflows. Progent has 20 years of background assisting businesses of all sizes to design, deploy, administer, tune, and debug IT networks that incorporate a remote workforce. Progent can help your Boston company to pick the right tools and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and returns top value. Progent offers services ranging from as-needed expertise for helping you past occasional technical roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can help Boston, Massachusetts organizations to with any aspect of creating a high-performing remote work environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Telecommuters
A wide range of voice/video conferencing platforms from leading vendors support virtual discussions, video and voice conferencing, chat, and content sharing for both local users and teleworkers. Many organizations use a mix of conferencing products to meet the needs of their different partners and customers. Progent can assist your organization to maintain your existing voice/video conferencing environment and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that supports presence, IM, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help your company to deploy and maintain Skype for Business clients to support your at-home employees. To learn more about Progent's support services for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features that include voice/video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and help you to tune your network infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive telecommuter environment for your Boston, Massachusetts organization, phone 1-800-993-9400 or visit Contact Progent.

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