Expanding your telecommuter workforce can have a major impact on IT architecture, cybersecurity, and corporate processes. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Boston organization to select the right technologies and adhere to best practices in creating and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide support services ranging from as-needed guidance for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Boston, Massachusetts businesses to succeed with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, security and compliance, backup/restore solutions, and unified management.

Data Protection Solutions for Remote Workers
Data Protection involves backing up and restoring critical data so as to prevent data loss and reduce restoration time and effort in case of storage problems due to equipment issues, programming hiccups, human error, malware, or other causes. Reliable data protection strategies can be particularly difficult to design and maintain in hybrid networks that incorporate in-house data centers, public clouds, and at-home workers.

  • Backup/Restore solutions for remote workers must cover diverse kinds of personally owned endpoint devices. Progent can provide quick remote help from experts knowledgeable about a wide range of products for protection Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, tablets and smartphones. Leading backup/recovery solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect data spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud-based storage and includes fine-grained recovery and centralized management capabilities.
  • Disaster Recovery/Business Continuity strategies typically envision circumstances that call for a temporary switch to a work-at-home environment. Progent's expert disaster recovery preparedness consultants and business continuity specialists can help your business to develop, document and validate a DR/BC plan that includes the process of switching to telecommuting.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter solution for your Boston, Massachusetts organization, call 1-800-993-9400 or visit Contact Progent.