Expanding your remote workforce can have a major impact on network architecture, cybersecurity, and corporate culture. Progent has two decades of background helping SMBs to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Boise organization to select the appropriate tools and follow leading practices in creating and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent can provide support services that go from on demand guidance for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Boise, Idaho organizations to succeed with any aspect of building a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk outsourcing, data security, backup/restore solutions, and streamlined management.

Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent's communications experts can help you to maintain your existing conferencing ecosystem and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's popular communications platform that supports presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for video sessions. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, session capture, plus editing and playback for training. To learn more about Progent's support expertise for Cisco Webex as well as for additional video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features that include video calling, persistent threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and assist your business to optimize your WAN architecture to run them.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Boise, Idaho company, call 1-800-993-9400 or visit Contact Progent.

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