Security and Compliance and Information Assurance Expertise

For fast online help with computer security problems, businesses in Boise Idaho have access to world-class support by contacting Progent's security professionals. Progent's remote support staff is ready to offer effective and low-cost help with security crises that threaten the viability of your information system. Progent's accredited engineers are premier to support environments based on Windows, Linux, macOS and OS X, and major derivatives of UNIX. Progent can deliver expert support for vital security and recovery solutions including AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restore validation, immutable backup, and off-site backup. Progent's wide selection of consulting services addresses firewall expertise, email filtering and encryption, protected network infrastructure, and disaster recovery preparedness. Progent's support team has been awarded the world's most advanced security accreditations including Global Information Assurance Certification and Certified Information Systems Security Professional.

Progent provides online security expertise on a per-minute model with no minimum minutes and without extra fees for setup or off-hour support. By charging per minute and by delivering world-class help, Progent's billing model keeps expenses under control and eliminates scenarios where simple solutions entail big bills.

Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way across a network. For this reason, ransomware assaults are commonly launched on weekends and at night, when support personnel may take longer to become aware of a break-in and are less able to organize a quick and forceful defense. The more lateral movement ransomware is able to achieve inside a target's system, the more time it takes to recover core IT services and damaged files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to guide organizations to complete the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can assist you to locate and isolate infected devices and guard undamaged resources from being compromised. If your system has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

We've Been Hacked: What Can We Do Now?
In case you are currently faced with a security emergency other than ransomware, refer to Progent's Emergency Online Computer Support to learn how to get fast assistance. Progent has a team of veteran cybersecurity specialists who can provide remote and on-premises support that includes threat containment, mitigation, restoration, forensics, and hardening of your cybersecurity defense to protect against future attacks.

For businesses who have planned carefully for a security breach, the step-by-step incident handling model outlined by Global Information Assurance Certification is Progent's approved method of handling a major security incident.

Overview of Security Expertise
Managing network security as well as preparedness for restoring critical information and functions after an attack demands an on-going process that entails an array of technologies and processes. Progent's security consultants can assist your organization at any level in your attempt to protect your information network, ranging from security audits to creating a comprehensive security plan. Important areas supported by Progent's security engineers include Security Planning and Prevention, Data Restoration and Security Failure Analysis, and Outsourced Protection from E-mail-Borne Attacks.

Designing and Building Secure Networks
Any organization should develop a thoroughly considered security plan that incorporates both proactive and responsive activity. The proactive strategy is a collection of precautions that works to reduce vulnerabilities. The reactive plan specifies activities to assist security staff to evaluate the losses caused by an attack, remediate the damage, document the event, and restore business activity as quickly as feasible. Progent can show you how to build security into your company processes. Progent can install auditing utilities, define and implement a secure network infrastructure, and propose processes and policies to enhance the protection of your network. Progent's security professionals are ready to assist you to configure a firewall, design secure remote access to e-mail and data, and configure an efficient VPN.

If your company is interested in an economical option for jobbing out your security management, Progent's Round-the-clock Monitoring Packages include continual online system monitoring and immediate resolution of problems.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, deploy, administer and troubleshoot enterprise hybrid cloud solutions that combine physical and cloud-based resources and that comply with government security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud Platform planning and integration expertise.)

Data Recovery and Failure Analysis
Progent provides expertise in restoring networks and devices that have been hacked, are suspect, or have stopped working as a result of a security penetration. Progent can show you how to assess the damage caused by the breach, return your company to ordinary functions, and retrieve data lost owing to the breach. Progent's security engineers can also perform a comprehensive forensic evaluation by examining event logs and using a variety of proven assessment techniques. Progent's experience with security problems reduces your downtime and permits Progent to suggest efficient ways to prevent or mitigate future attacks.

Ransomware Cleanup and Restoration Services
Progent can provide the services of seasoned ransomware recovery experts with the knowledge to restore a network victimized by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock. To learn more, see ransomware cleanup and restoration consulting.

Work-from-Home (WFH) Cybersecurity Solutions
Work-from-Home employees typically use their personal computing devices and often operate in a unsecured physical area. This situation multiplies their susceptibility to malware threats and calls for judicious deployment of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive end-user training, and the creation of security policies based on leading practices. Progent's veteran group of Work-from-home solutions experts can help your business to plan, implement and manage a compliant cybersecurity solution that protects vital information assets in networks that incorporate at-home workers and hybrid workers.

Software/Firmware Update Management Services
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting updates to your dynamic IT network. In addition to optimizing the security and reliability of your computer environment, Progent's software/firmware update management services allow your IT staff to concentrate on line-of-business initiatives and activities that deliver maximum business value from your network. Find out more about Progent's patch management support services.

Extended Detection and Response (XDR) Powered by SentinelOne
SentinelOne's Singularity product line is a subscription-based, cloud-centered threat defense platform that includes AI algorithms and advanced services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint agents can be installed in a few minutes to defend endpoints against modern threats including ransomware, familiar and zero-day malware, trojan viruses, hacking tools, RAM exploits, malicious scripts, harmful macros, and living-off-the-land attacks. Progent is a certified SentinelOne Partner and dealer and manages thousands of endpoints protected by SentinelOne technology. SentinelOne is always the first EDR response software deployed by Progent to gain control and visibility of a customer's network in the first stages of a ransomware recovery. For more information, see Progent's SentinelOne-based Extended Detection and Response services.

Consulting Services for Horizon3.ai's NodeZero Pentest Solutions
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports repeated, simultaneous, automated assessment of your network so you can find, prioritize, fix, and confirm cybersecurity weaknesses before threat actors can exploit them. NodeZero pentests can insert so-called tripwires like bogus files or credentials to detect whether your network is being probed along proven attack paths. Tripwires generate enough information to allow you to react quickly with your SIEM workflows before an assailant can do serious damage. Progent offers the skills of a NodeZero Certified Operator who can help you to use NodeZero to carry out comprehensive penetration tests of your perimeter and your internal network in order to determine your present security posture. Progent's NodeZero experts can also assist you to strengthen your existing network security and can assist you to design and implement a unified cybersecurity strategy that streamlines management and provides optimum cyber defense for on-prem, cloud-based, and perimeter IT assets. To learn additional information about Progent's vulnerability assessment solutions powered by on NodeZero's PEN test products, visit Consulting Services for NodeZero's Penetration Test Platform.

Stealth Penetration Security Assessment Services
Stealth intrusion testing is an important component of any overall IT system security plan. Progent's security experts can run thorough intrusion tests without the awareness of your organization's in-house IT resources. Stealth penetration checking uncovers whether existing security defense systems such as intrusion incident warnings and event log monitoring are properly set up and actively observed. Progent can implement continuous autonomous penetration testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and unsound IT product defaults can be chained together by threat actors into the multi-vector attacks typical of modern variants of ransomware. Learn more about Progent's Stealth PEN Evaluation Consultants.

Progent's Flat-rate Managed Services for Information Assurance
Progent's value-priced ProSight family of outsourced network management services is intended to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services available from Progent include:

ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates SentinelOne's cutting edge behavior-based analysis tools to defend endpoint devices and servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily get by legacy signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to automate the complete threat lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Progent is a SentinelOne Partner. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection services offer ultra-affordable multi-layer security for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced machine learning for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies packaged within one agent managed from a single control. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that helps you demonstrate compliance with legal and industry information protection standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also help you to set up and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Exchange filtering.

ProSight Data Protection Services: Managed Backup and Recovery
Progent has worked with leading backup/restore product vendors to create ProSight Data Protection Services (DPS), a family of management offerings that provide backup-as-a-service. All ProSight DPS products automate and monitor your backup operations and allow non-disruptive backup and fast restoration of critical files, applications, system images, and VMs. ProSight DPS lets your business protect against data loss caused by hardware breakdown, natural disasters, fire, malware such as ransomware, human error, ill-intentioned employees, or application glitches. Managed backup services in the ProSight DPS family include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup using Barracuda dedicated storage, and ProSight MSP360 Cloud and On-prem Backup. Your Progent service representative can assist you to determine which of these managed backup services are best suited for your IT environment.

ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of leading information security companies to provide centralized management and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter acts as a preliminary barricade and blocks most unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's onsite gateway device provides a further layer of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall. For more details, see Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication Solutions
Progent's Duo MFA managed services incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured application and give your password you are asked to confirm who you are on a unit that only you possess and that uses a separate network channel. A broad range of devices can be used as this second means of ID validation such as a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can register several verification devices. For more information about Duo identity validation services, refer to Cisco Duo MFA two-factor authentication services for telecommuters.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Since the system is virtualized, it can be moved easily to a different hardware solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: IT Documentation and Password Management
ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, update, retrieve and protect data related to your network infrastructure, processes, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains and warranties. By cleaning up and organizing your IT documentation, you can save as much as 50% of time wasted searching for critical information about your IT network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

Special Security Services Offered by Progent
Progent's security engineers offer unique support in key areas of computer security including:

Security Vulnerability Evaluation and Security Compliance Testing
Progent provides expertise with information risk evaluation tools like Microsoft Baseline Security Analyzer or LANguard for performing a variety of automatic network tests to uncover potential security holes. Progent has extensive experience with scanning utilities and can assist your company to analyze assessment reports and respond efficiently. Progent's certified security engineers also can perform web software validation and can perform thorough assessments of enterprise-wide security to assess your organization's compliance with key worldwide security standards such as HIPAA, NIST, and ISO 17799. Also, Progent can assess the effectiveness of your wireless protection including stationary wireless appliances plus portable handsets. Learn more information about Progent's Information Risk Evaluation and Compliance Assessment.

Cisco Network Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wi-Fi Support
Progent's Cisco CCIE engineers and Cisco Certified Network Professionals (CCNPs) can provide world-class technical support for Cisco's complete family of security and Virtual Private Network solutions including PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Module, protected broadband and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, and Catalyst Series switches. Get more information concerning Cisco Protection, Virtual Private Network (VPN) and Aironet Wireless Consulting.

Additional Firewall and VPN Solutions
As well as being expert in a broad range of security solutions available from Microsoft and Cisco, Progent offers organizations of any size expert engineering services for solutions from other important firewall and Virtual Private Network (VPN) vendors. Progent's consultants offer:

• Palo Alto Networks PA-Series Firewalls Support
• Check Point Software Technologies Expertise
• Barracuda CloudGen Firewall Consulting
• WatchGuard Technologies Technical Assistance
• Juniper Networks Deployment and Support
• SonicWall Consulting
• Fortinet FortiGate Firewall Integration
• Symantec Corp Help

Find out additional details concerning Progent's Certified Information Security Manager (CISM) Security Support Services.

CISSP Security Support Expertise
Progent's CISSP experts are security engineers who have earned CISSP status as a result of verified experience, rigorous study, and formal testing. CISSP qualification recognizes expertise in a worldwide standard for IT security. ANSI has granted the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise included under CISSP include security management procedures, security architecture and test systems, access control methodology, software development security, business processes security, hardware security, encryption, telecommunications, network security, and business continuity planning.

Read more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

CISSP-ISSAP Certified Experts for Secure Network Architecture
Progent's ISSAP Certified security consultants are specialists who have earned ISSAP accreditation following rigorous testing and extensive hands-on work with information security architecture. ISSAP consultants possess comprehensive understanding of access management systems and methodologies, phone system and network protection, cryptography, needs evaluation, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security experts can assist your business with all aspects of secure network architecture.

Get more details concerning Progent's ISSAP Accredited Secure IT Infrastructure Consulting Services.

CISSP-ISSEP Premier Cybersecurity Engineering Consultants
Cybersecurity consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent can provide the support of a certified CISSP-ISSEP network security expert to assist your organization to follow current system security engineering theory and techniques in system development, evaluate system security designs according to security engineering best practices, produce viable system designs that incorporate compliant cybersecurity mechanisms for all key system functions, define efficient design strategies to provide operational security, perform in-depth risk analysis, and propose practical cybersecurity solutions that balance your operational requirements with your company's tolerance for risk.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

Certified Information Systems Auditor Support Services
The CISA accreditation is a globally recognized qualification that represents mastery in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants pass an exhaustive test overseen by the ISACA professional group. Progent offers the services of a CISA-Premier security engineer able to assist businesses in the fields of information systems audit services, IT enforcement, network assets and infrastructure lifecycle, information technology support, protecting data assets, and disaster recovery planning.

Find out more information concerning Progent's Certified Information Systems Auditor Consulting Services.

CRISC-certified Risk Mitigation Consultants
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to verify an IT professional's skills to plan, implement, and support IS control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and carry out a business continuity plan based on industry best practices identified by CRISC and crafted to align with your organization's risk appetite, business goals, and budgetary guidelines. Progent's network risk management expertise is a good fit the services provided by Progent's CISA-Certified security engineers for impartially evaluating your IT management mechanisms and with the services of Progent's CISM-certified consultants for designing security policies and procedures.

Get the details about Progent's CRISC-certified IT Risk Management Consulting.

GIAC (Global Information Assurance Certification) Professional Expertise
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the skill of IT security engineers. GIAC's goal is to make sure that a certified professional has the skills appropriate to provide support in critical areas of system, information, and application program security. GIAC accreditations are acknowledged by companies and government organizations throughout the world including U.S. NSA. Progent offers the assistance of GIAC certified security engineers for all of the network security capabilities covered under GIAC certification topics such as assessing perimeters, security incident handling, intrusion detection, web application security, and SIEM solutions.

Find out additional information about Progent's GIAC Information Assurance Support.

Depend on Progent for Computer Security Help
If your company is situated in Boise Idaho and you want network security engineering help, call Progent at 800-993-9400 or go to Contact Progent.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.