Besides providing rapid contact with high-level network professionals and subject matter experts (SMEs) to assist Boise, Idaho businesses with specific IT issues or strategic projects, Progent can provide short-term supplemental staffing to deal with more generalized services such as PC help, IT management, and Help Desk response. Short-term staffing makes it possible for businesses to respond to expected or unplanned increases in the need for IT services, which may result from situations like company mergers, site relocation, technology upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or new regulations. Short-term IT staff augmentation can also cover gaps left by the absence of in-house IT personnel because of vacations, health issues, termination, or other reasons.

Advantages of Progent's Short-Term IT Staffing Program
Progent's temporary supplemental staffing services give organizations the ability to react to increases in requirements for IT personnel without being saddled with the expense and delays associated with reviewing and recruiting appropriate technical personnel and without the burden of increasing your permanent staff size.

Key aspects of Progent's temporary staffing services include:

  • Fast availability of proven network pros
  • Simple initiation, termination, and re-engagement of services
  • Transparent extension of your full-time network support staff
  • Comprehensive reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
  • Strong relationship with a top-level, full-service source for network support
Progent's Co-managed Center Program
Progent's shared Help Desk service is a proven flexible staff expansion alternative that allows IT groups to share the work of Call Center support transparently between their in-house network personnel and Progent's extensive pool of IT support specialists. Working as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk Call Center program is a joint support solution powered by the leading shared PSA platform for managing, service calls, ticketing, assigning ownership, tracking progress, and producing management reports.

Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises network services for businesses across the United States. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity consultants have earned top certifications including CISSP, CISM, and CRISC. Learn more details about Progent's industry certifications.

Progent's Areas of Expertise for Boise, Idaho Organizations
Progent's nationwide roster of certified engineers offers Boise, Idaho organizations a wide range of remote consulting and troubleshooting expertise. Areas of expertise offered under Progent's reseller program for network service organizations include:

Contact Progent for Temporary Staff Augmentation for Boise, Idaho Companies
To find out more details about Progent's short-term staff augmentation services for Boise, Idaho companies, call 800-993-9400 or visit Contact Progent.