Wireless Consulting Services

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were at one time one of the most popular solutions for achieving location-independent access to messaging, scheduling, web applications, and other critical business information. Progent offers Boise, Idaho companies the services of BlackBerry-certified experts who can assist companies to maintain their BlackBerry deployments or transition smoothly to a current mobile solution.

As the complexity of small company IT technology has increased, and as the need for enterprise-class protection, reliability, and recoverability has grown to be the norm for businesses of all sizes, effective deployment and maintenance of BlackBerry solutions has become increasingly challenging. To deal with areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and corporate databases, small businesses frequently resort to outside consulting firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small businesses to design, manage, and repair BlackBerry solutions economically and efficiently, eliminating the requirement for an internal BlackBerry solutions specialist and lowering the expense and stress of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's efficient online support model, gives small companies an affordable alternative for integrating BlackBerry products seamlessly into their business information system.

Progent's consultants can assist you with SQL Server 2019 integration and development support, SQL Server 2016 migration consulting, and Microsoft Exchange setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, set up streamlined administration utilities to enable you to track and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, customize wireless applications, and ensure that your IT network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be restored rapidly and thoroughly.

Boise Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Boise Metro Area.

Consulting Expertise for BlackBerry BES Server
RIM's advanced solution for managing big collections of BlackBerry devices is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange Server, Lotus, or Groupwise users to send and receive emails that stay encrypted in wireless transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide selection of vital administrative tasks that span from smartphone setup and upgrades to mobile security and high availability.

Progent's BlackBerry-certified engineers can show you how to use BlackBerry BES Server to do basic jobs like:

• Deploy and manage applications
• Plan smartphone, application, and policy updates
• Update BlackBerry device software remotely
• Manage client settings with BES Server's extensive library of policies

Progent's BlackBerry-certified engineers can also help your company to utilize BES Server to perform key tasks not supported by the entry-level BES Server Express. These tasks include:

• Set up and support BES Server's high-availability architecture using virtualization
• Deploy BlackBerry smartphones wirelessly
• Set custom administration roles
• Monitor and analyze the health of your BlackBerry system

How Progent Can Assist You to Manage and Support Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has earned certifications from Research in Motion in all major aspects of BlackBerry technology. Progent's BlackBerry consulting skills span areas from resolving synchronization issues to architecting mobile workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, troubleshoot, and document a mobile wireless solution based on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements analysis, solution architecture, installation planning and execution, performance tuning, design of a high-availability architecture, data backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your functional goals and to create a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to support a BlackBerry Enterprise Server, assist your organization to decide which management approach and hardware products meet your requirements, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make smart choices about options for software versions, server hardware and mass storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can assist you to choose and configure sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security specialists to run network-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified engineer offers expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can show you how to add and remove BlackBerry smartphone users on Exchange Server and Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and IM, implement access control lists, control Microsoft Exchange data flow, generate, update, and apply WLAN and VPN configuration sets, set up SNMP traps, and produce management reports based on SNMP results.

Progent's BlackBerry-certified consultant can support your BlackBerry technology in a number of environments such as Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.

Contact Progent to Get Support from a RIM BlackBerry-Qualified Specialist
If you wish to ask Progent about engineering assistance for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.