Wireless Consulting Expertise

Consulting Support for RIM BlackBerry Solutions
BlackBerry mobile smartphones from Research in Motion are among today's most popular products for achieving mobile access to messaging, scheduling, web applications, and other critical business data. As the complexity of small company networks has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the standard for businesses regardless of size, successful deployment and support of RIM BlackBerry technology has become increasingly difficult. To handle issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small businesses often turn to outside support professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions economically and effectively, eliminating the need for an internal BlackBerry technology specialist and reducing the expense and hassle of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, combined with Progent's efficient online support model, gives small businesses a budget-friendly alternative for integrating BlackBerry products seamlessly into their business information system.

Progent's engineers can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and email infrastructure work optimally with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft software, set up streamlined management tools to help you monitor and administer BlackBerry devices across your company, recommend security policies that are right for your company, develop custom wireless software, and make sure that your IT network infrastructure is appropriately configured to support your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry data is included in your regular backup procedures in order that it can be recovered rapidly and safely.

BlackBerry Enterprise Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) gives businesses a centralized and safe source for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server (BES) allows mobile BlackBerry users to connect to Exchange Server, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for collaborative programs like calendars, address books, tasks, instant messaging, and custom business software. Thanks to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry handsets can have push-based connectivity with Exchange email as well as IM-capable software through Microsoft Live Communications Server and Lync Server 2010 support.

Progent's BlackBerry-certified engineers can assist you to plan, implement, and troubleshoot BlackBerry Enterprise Server (BES) so you can maximize the productivity of BlackBerry clients, streamline the administration of a BlackBerry solution, and lower the cost of supporting a mobile workforce.

How Progent's BlackBerry certified Engineers Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can deliver a seasoned engineer who has been awarded certifications from RIM in all major aspects of BlackBerry integration. Progent's BlackBerry consulting services range from troubleshooting synchronization issues to architecting mobile productivity solutions built around BlackBerry Enterprise Server. These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the knowledge required to configure and support the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry expert can help you to use resources like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to perform important procedures including troubleshooting enterprise activation issues, registering and removing BlackBerry device clients, activating passwords, configuring over-the-air software loading and setup, deploying and troubleshooting the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry engineers can also show you how to operate administration software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using WiFi for enterprise activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise system and help you to select and implement sensible security options.

Progent's Microsoft-certified Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist your company to enhance your current Microsoft Exchange Server architecture for operating smoothly with BlackBerry BES Server or migrate your BlackBerry solution to the latest version of Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, managing, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging environment powered by Microsoft Exchange. Progent's BlackBerry-certified consultant offers expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email and database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to add and delete BlackBerry smartphone clients on Exchange Server and Active Directory, set up, track, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, back up and support storage groups, configure permissions, install the Mobile Data System (MDS) and Instant Messaging, implement access control lists, manage Microsoft Exchange data flow, create, edit, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and produce reports based on SNMP results.

Progent's BlackBerry-certified expert can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to utilize utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and SNMP.

Call or Email Progent to Get Help from a BlackBerry-Qualified Consultant
In order to get in touch with Progent about professional support for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.