Wireless Consulting Services

Consulting Support Services for Research In Motion BlackBerry Environments
BlackBerry mobile smartphones from Research in Motion are one of today's most popular products for maintaining location-independent connectivity to email, scheduling, web-based programs, and other critical business data. As the complexity of small company IT technology has increased, and as the need for world-class security, reliability, and disaster recovery has grown to be the standard for businesses of any size, successful integration and maintenance of RIM BlackBerry solutions has grown more challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small organizations often turn to external consulting firms who offer expertise in BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to plan, administer, and repair BlackBerry-based solutions economically and efficiently, eliminating the necessity for an internal BlackBerry solutions expert and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's proven remote support capabilities, gives small companies an economical alternative for incorporating RIM BlackBerry products productively into their information network.

Progent's experts can help you with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange setup so that your database and messaging infrastructure function efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from older editions of BlackBerry and Microsoft technology, set up streamlined administration tools to help you track and control BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize mobile software, and ensure that your IT network architecture is appropriately configured to support your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

BlackBerry Enterprise Server Technical Support
The BlackBerry Enterprise Server gives companies a centralized and safe source for integrating BlackBerry smartphones into their messaging, groupware, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry users to access Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve data consistency for collaborative programs like calendars, contact lists, tasks, IM, and custom business software. Thanks to BlackBerry Enterprise Server support for Microsoft Exchange Server, users with BlackBerry handsets can have push-based access to Exchange messages as well as instant messaging-aware software via Microsoft Office Communications Server and Lync Server 2010 support.

Progent's BlackBerry-premier consultants can help you design, deploy, and support BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry environment, and reduce the expense of supporting mobile workers.

How Progent's BlackBerry certified Engineers Can Assist You to Manage and Support Your BlackBerry Solution
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key aspects of BlackBerry technology. Progent's BlackBerry support services span areas from resolving synchronization issues to designing mobile productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their associated practice areas include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to run important procedures such as resolving enterprise activation problems, registering and deleting BlackBerry device clients, setting activation passwords, implementing wireless software installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry-certified engineers can also help you to operate administration software like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow issues, and using WiFi for enterprise activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES environment and help your company to define and implement appropriate security options.

Progent's certified Microsoft Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to help you to enhance your current Microsoft Exchange architecture for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent edition of Microsoft Exchange.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, test, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements analysis, system architecture, deployment planning and execution, performance tuning, design of a fault-tolerant architecture, information backup and disaster recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional goals and to design a wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and hardware products match your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart decisions concerning alternatives for software versions, server hardware and storage, network architecture, and application set up.

To optimize network protection, Progent's BlackBerry expert can assist your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and CISM-certified security engineers to run company-wide security assessment and compliance validation and recommend improvements to accommodate your BlackBerry environment.

Call or Email Progent for Help from a RIM BlackBerry-Certified Consultant
If you wish to contact Progent about technical assistance for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.