Wireless Consulting Support

Consulting and Technical Support for RIM BlackBerry Solutions
BlackBerry wireless PDAs from Research in Motion are among the most popular solutions for achieving location-independent connectivity to messaging, scheduling, web applications, and other critical business data. As the sophistication of small company networks has expanded, and as the need for world-class security, dependability, and recoverability has become the norm for businesses of all sizes, successful deployment and maintenance of BlackBerry technology has grown increasingly difficult. To deal with areas such as data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging systems and shared databases, small businesses frequently turn to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the expertise of BlackBerry-certified engineers who can assist small organizations to design, administer, and troubleshoot BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This range of experience, coupled with Progent's proven online service delivery model, provides small companies a budget-friendly solution for incorporating BlackBerry technology productively into their IT system.

Progent's experts can help your company with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also show you how to migrate from previous versions of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and control BlackBerry smartphones across your business, recommend security policies that are right for your business, customize wireless applications, and make sure that your IT network architecture is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered quickly and safely.

BlackBerry BES Server Integration Services
The BlackBerry BES Server gives businesses a single and safe mechanism for incorporating BlackBerry smartphones into their messaging, collaboration, and software application infrastructure. BlackBerry BES Server allows mobile BlackBerry clients to connect to Microsoft Exchange, Lotus, or Novell GroupWise messaging and to synchronize BlackBerry devices with workstations to achieve up-to-date information for applications like calendars, contact lists, to-do lists, notes, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Microsoft Exchange, mobile workers carrying BlackBerry handsets can have push-based access to Exchange email as well as instant messaging-capable software through Microsoft Office Communications Server and Lync Server integration.

Progent's BlackBerry-premier consultants can help you design, configure, and support BlackBerry Enterprise Server so you can maximize the efficiency of BlackBerry users, simplify the administration of a BlackBerry environment, and reduce the expense of maintaining a mobile workforce.

How Progent's BlackBerry certified Experts Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry support skills range from troubleshooting synchronization issues to designing wireless workforce solutions built around BlackBerry BES Server. These RIM BlackBerry certifications and their associated skill sets include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry expert can help you to utilize tools such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important tasks such as resolving enterprise activation problems, adding and deleting BlackBerry device clients, setting activation passwords, implementing over-the-air program installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry consultants can also help you to operate administration tools such as the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry BES environment and help you to select and implement sensible security options.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange architecture for operating smoothly with BlackBerry BES Server or move your BlackBerry system to the latest version of Exchange Server.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, install, test, troubleshoot, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry include business and network requirements analysis, system architecture, deployment planning and implementation, performance optimization, design of a high-availability environment, data backup and business recovery consulting, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your functional objectives and to design a wireless system that meets your IT budget and supports your business strategy. Progent can clarify the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, help you to decide which administration approach and physical components meet your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices about options for software versions, server hardware and storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry expert can help you to choose and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and GIAC-certified security engineers to perform company-wide security assessment and compliance testing and suggest improvements to accommodate your BlackBerry environment.

Contact Progent to Get Help from a RIM BlackBerry-Qualified Expert
To ask Progent about professional support for BlackBerry wireless technology, call 1-800-993-9400 or go to Contact Progent.