Wireless Consulting Services

Consulting and Technical Support Services for RIM BlackBerry Environments
BlackBerry mobile smartphones from Research in Motion are among the most popular products for achieving mobile access to messaging, calendars, web-based programs, and other critical business data. As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for organizations of any size, effective deployment and maintenance of BlackBerry solutions has become increasingly challenging. To deal with areas like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging systems and company databases, small businesses frequently turn to external support firms who specialize in BlackBerry integration and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can help small organizations to design, manage, and repair BlackBerry-based environments economically and effectively, dispensing with the requirement for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified security specialists. This range of experience, coupled with Progent's efficient online service delivery capabilities, provides small businesses an affordable alternative for integrating RIM BlackBerry products seamlessly into their business information network.

Progent's consultants can help your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to track and administer BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize wireless software, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your regular backup procedures in order that it can be restored quickly and safely.

BlackBerry Enterprise Server Consulting Services
The BlackBerry BES Server offers companies a centralized and secure source for incorporating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry clients to access Exchange, Lotus Domino, or Groupwise email and to synchronize BlackBerry smartphones with workstations to ensure consistent information for applications such a calendars, address books, tasks, notes, and custom business programs. Due to BlackBerry Enterprise Server integration with Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have effortless access to Exchange messages plus instant messaging-enabled software via Microsoft Office Live Communications Server and Lync Server support.

Progent's BlackBerry-premier engineers can show you how to design, install, and maintain BlackBerry Enterprise Server so you can optimize the efficiency of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the cost of maintaining mobile workers.

How Progent's BlackBerry premier Engineers Can Help Manage and Support Your BlackBerry Environment
Progent can provide a seasoned engineer who has earned certifications from RIM in all major facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from resolving synchronization problems to designing mobile workforce solutions built around BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills needed to install and troubleshoot the BlackBerry Enterprise Server in an Exchange environment. Progent's BlackBerry-certified expert can show you how to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to perform important tasks such as troubleshooting enterprise activation problems, adding and deleting BlackBerry device users, setting activation passwords, implementing over-the-air program loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry-certified engineers can also show you how to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting file attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and help you to select and implement sensible security configurations.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Exchange Server architecture for working smoothly with BlackBerry BES Server or move your BlackBerry system to the most recent edition of Exchange.

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, troubleshoot, and document a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and technology requirements analysis, solution architecture, installation planning and implementation, performance optimization, design of a fault-tolerant architecture, information backup and disaster recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical objectives and to create a mobile wireless system that meets your information technology budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current network architecture's suitability to support a BlackBerry Enterprise Server, help your organization to decide which administration approach and equipment match your requirements, and analyze your messaging environment topology. Progent can also help you understand the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed decisions concerning alternatives for software editions, processors and storage, network topology, and application set up.

To maximize network protection, Progent's BlackBerry expert can help you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security specialists to perform company-wide security vulnerability and compliance validation and recommend enhancements to support your BlackBerry environment.

Call or Email Progent to Get Assistance from a BlackBerry-Certified Consultant
If you wish to ask Progent about professional support for BlackBerry mobile wireless integration, call 1-800-993-9400 or see Contact Progent.