Wireless Consulting Support
Remote and Onsite Consulting for Business Networks
BlackBerry Consulting
Consulting and Technical Support Services for Research In Motion BlackBerry Solutions
BlackBerry wireless smartphones from Research in Motion are one of the most popular products for maintaining anytime-anywhere access to email, scheduling, web-based applications, and other critical business information. As the sophistication of small business IT technology has increased, and as the need for world-class security, dependability, and disaster recovery has become the norm for organizations regardless of size, successful integration and maintenance of BlackBerry solutions has become more difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry environments affordably and effectively, doing away with the need for an in-house BlackBerry technology expert and lowering the expense and hassle of supporting wireless workers. Progent's BlackBerry specialists have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This range of knowledge, coupled with Progent's efficient remote service delivery model, gives small companies an economical solution for integrating BlackBerry products productively into their business information network.
Progent's engineers can assist your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use administration utilities so you can monitor and administer BlackBerry smartphones throughout your company, define security policies that are right for your company, develop custom wireless applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered rapidly and thoroughly.
BlackBerry Enterprise Server Consulting and Technical Services
The BlackBerry Enterprise Server (BES) offers companies a centralized and secure mechanism for integrating BlackBerry smartphones into their messaging, groupware, and software application environment. BlackBerry Enterprise Server allows mobile BlackBerry users to access Microsoft Exchange Server, Domino, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for applications such a schedules, contact lists, tasks, IM, and custom business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange Server, users with BlackBerry smartphones have effortless access to Exchange email as well as IM-enabled applications through Microsoft Office Live Communications Server and Microsoft Lync Server support.
Progent's BlackBerry-premier engineers can show you how to design, configure, and troubleshoot BlackBerry Enterprise Server so you can improve the efficiency of BlackBerry users, streamline the management of a BlackBerry environment, and lower the expense of maintaining a mobile workforce.
How Progent's BlackBerry premier Engineers Can Assist You to Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry support skills range from resolving synchronization issues to architecting mobile productivity solutions based on BlackBerry Enterprise Server (BES). These RIM BlackBerry credentials and their associated practice areas include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help you to carry out basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, changing user profiles, update BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your company email software. Progent's certified experts can also assist you to resolve a wide array of issues associated with synchronization, device recognition, email reconciliation, web browsing, mobile connections, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a leader in delivering nationwide remote technical assistance for small business networks, Progent offers quick and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry technical support costs low and, by dealing with issues promptly, maximizes the productivity of your BlackBerry smartphone users.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to design, deploy, validate, troubleshoot, and document a wireless solution based on the integration of the BlackBerry Enterprise Solution, Exchange Server, and Microsoft Active Directory. Progent's high-level consulting support services for BlackBerry include business and technology needs assessment, system design, installation planning and execution, performance tuning, configuration of a high-availability environment, information backup and disaster recovery consulting, and security infrastructure design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical objectives and to create a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist your organization to decide which administration approach and hardware products meet your needs, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at informed choices concerning options for software editions, server hardware and mass storage, network topology, and application set up.
To maximize system protection, Progent's BlackBerry-certified consultant can assist you to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security specialists to perform company-wide security vulnerability and compliance validation and recommend improvements to support your BlackBerry solution.
Contact Progent to Get Support from a RIM BlackBerry-Certified Professional
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