Wireless Consulting Expertise

Consulting Support for Research In Motion BlackBerry Technology
BlackBerry mobile smartphones from Research in Motion are among today's most popular solutions for maintaining location-independent connectivity to messaging, scheduling, web programs, and other vital business data. As the complexity of small business IT technology has increased, and as the need for world-class security, reliability, and recoverability has become the standard for businesses of all sizes, successful integration and support of RIM BlackBerry solutions has become increasingly difficult. To address issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small businesses often resort to outside consulting firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-premier consultants who can help small businesses to design, administer, and repair BlackBerry solutions affordably and efficiently, eliminating the need for an internal BlackBerry technology specialist and lowering the cost and stress of maintaining wireless workers. Progent's BlackBerry engineers have in-depth experience working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven online support capabilities, gives small businesses an affordable alternative for incorporating RIM BlackBerry products seamlessly into their IT network.

Progent's consultants can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange setup so that your database and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, set up streamlined management utilities so you can track and administer BlackBerry devices throughout your business, recommend security policies that make sense for your business, develop custom mobile software, and ensure that your network architecture is appropriately configured to support your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is incorporated in your scheduled backup procedures so that it can be restored rapidly and safely.

BlackBerry BES Server Consulting and Technical Support
The BlackBerry Enterprise Server (BES) offers companies a centralized and safe source for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry BES Server enables mobile BlackBerry clients to connect to Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry smartphones with PC desktops to ensure consistent information for applications such a calendars, address books, tasks, IM, and custom business software. Due to BlackBerry BES Server support for Microsoft Exchange Server, mobile workers carrying BlackBerry smartphones can have push-based access to Exchange messages as well as IM-aware software through Microsoft Office Live Communications Server and Lync Server integration.

Progent's BlackBerry-premier consultants can show you how to design, deploy, and maintain BlackBerry Enterprise Server (BES) so that you optimize the efficiency of BlackBerry clients, simplify the management of a BlackBerry solution, and reduce the cost of supporting mobile workers.

How Progent's BlackBerry certified Consultants Can Help Maintain and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry consulting services range from resolving synchronization issues to designing mobile productivity solutions built around BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out common technical operations such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's seasoned service professionals can in addition help your company to resolve a broad array of problems associated with synchronization, device recognition, email consistency, web access, mobile connections, IM, desktop application installation, and Desktop Redirector.

As a leader in providing nationwide online technical assistance for small company networks, Progent offers responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's online consulting skills keeps your BlackBerry support costs low and, by resolving issues promptly, maximizes the efficiency of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, install, test, troubleshoot, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's advanced consulting support services for BlackBerry include business and technology needs analysis, solution design, deployment strategy and implementation, performance optimization, design of a high-availability architecture, data backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational goals and to create a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's ability to support a BlackBerry BES Server, assist your organization to decide which administration model and hardware products match your needs, and evaluate your email and messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed decisions about options for software editions, processors and mass storage, network design, and application set up.

To maximize system security, Progent's BlackBerry expert can help your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent for Support from a BlackBerry-Qualified Expert
To get in touch with Progent about consulting assistance for BlackBerry mobile wireless integration, call 1-800-993-9400 or go to Contact Progent.