Consulting and Technical Support for Research In Motion BlackBerry Environments
BlackBerry mobile PDAs from Research in Motion are among the most successful products for maintaining location-independent connectivity to email, scheduling, web applications, and other vital business data. As the complexity of small business IT technology has expanded, and as the demand for world-class protection, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, effective integration and maintenance of RIM BlackBerry solutions has become more challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and company databases, small businesses frequently resort to outside support firms who specialize in BlackBerry installation and maintenance.
Progent can provide the services of BlackBerry-certified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an internal BlackBerry solutions specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology engineers have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security professionals. This range of knowledge, coupled with Progent's proven online service delivery model, provides small companies a budget-friendly alternative for integrating BlackBerry technology productively into their information system.
Progent's consultants can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft software, configure streamlined management utilities to help you monitor and control BlackBerry devices across your business, recommend security policies that are right for your business, develop custom wireless software, and ensure that your IT network architecture is appropriately configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered quickly and thoroughly.
BlackBerry BES Server Technical Services
The BlackBerry Enterprise Server gives companies a centralized and secure mechanism for integrating BlackBerry wireless devices into their email, groupware, and software application environment. BlackBerry Enterprise Server (BES) allows wireless BlackBerry users to connect to Exchange, IBM Lotus Domino, or Groupwise messaging and to synchronize BlackBerry handsets with workstations to ensure up-to-date information for applications like schedules, contact lists, tasks, instant messaging, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Exchange, users with BlackBerry smartphones have push-based access to Exchange email as well as instant messaging-capable software through Microsoft Office Communications Server and Lync Server support.

Progent's BlackBerry-certified engineers can help you design, configure, and troubleshoot BlackBerry Enterprise Server so you can optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the cost of maintaining mobile workers.
How Progent's BlackBerry premier Experts Can Assist You to Maintain and Support Your BlackBerry Environment
Progent can deliver an experienced BlackBerry support who has earned accreditations from Research in Motion in all major aspects of BlackBerry integration. Progent's BlackBerry support skills span areas from troubleshooting synchronization issues to designing wireless workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support functions including configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters, changing user accounts, upgrading BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your company email solution. Progent's seasoned experts can in addition assist you to troubleshoot a broad range of issues concerning synchronization, handset recognition, email consistency, web browsing, mobile connections, IM, PC application installation, and Desktop Redirector.
As a leader in providing nationwide online help for small office networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online support expertise keeps your mobile support expenses at a minimum and, by resolving problems quickly, maximizes the output of your BlackBerry users.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, managing, tracking, and troubleshooting one or multiple BlackBerry Enterprise Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important technologies related to BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can show you how to add and remove BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and administer BlackBerry BES Server, administer BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Exchange Server data flow, create, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and produce management reports based on SNMP results.
Progent's BlackBerry consultant can help you with your BlackBerry technology in a variety of environments such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.
Contact Progent for Help from a BlackBerry-Qualified Specialist
To ask Progent about engineering help for BlackBerry mobile wireless integration, call