Wireless Consulting Services

Consulting and Technical Support for RIM BlackBerry Technology
BlackBerry wireless smartphones from Research in Motion are one of today's most popular products for achieving anytime-anywhere connectivity to messaging, scheduling, web programs, and other vital business information. As the complexity of small company IT technology has expanded, and as the need for enterprise-class protection, dependability, and disaster recovery has become the standard for businesses of any size, successful integration and maintenance of BlackBerry technology has grown more difficult. To address areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse messaging servers and company databases, small businesses frequently turn to outside consulting firms who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can help small businesses to plan, administer, and troubleshoot BlackBerry environments economically and efficiently, doing away with the requirement for an internal BlackBerry technology expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry specialists have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified security specialists. This range of experience, coupled with Progent's efficient online service delivery capabilities, provides small companies an economical solution for integrating RIM BlackBerry products seamlessly into their IT system.

Progent's experts can assist your company with SQL Server 2016 integration consulting, Microsoft SQL 2014 deployment and Microsoft Exchange setup so that your database and messaging systems work efficiently with BlackBerry Enterprise Server. Progent can also show you how to migrate from previous releases of BlackBerry and Microsoft technology, set up easy-to-use management tools so you can monitor and control BlackBerry devices throughout your company, define security policies that make sense for your company, customize mobile applications, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry clients. In addition, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup procedures so that it can be restored rapidly and thoroughly.

BlackBerry Enterprise Server (BES) Consulting Services
The BlackBerry Enterprise Server (BES) offers businesses a centralized and secure mechanism for integrating BlackBerry wireless devices into their messaging, groupware, and application infrastructure. BlackBerry Enterprise Server allows wireless BlackBerry clients to access Exchange Server, Lotus, or Groupwise messaging and to synchronize BlackBerry devices with PC desktops to ensure up-to-date information for collaborative programs such a calendars, contact lists, tasks, IM, and specialized business programs. Thanks to BlackBerry Enterprise Server integration with Exchange Server, users carrying BlackBerry handsets have effortless access to Exchange email as well as instant messaging-enabled applications through Microsoft Live Communications Server and Lync Server 2010 support.

Progent's BlackBerry-premier engineers can assist you to plan, implement, and support BlackBerry Enterprise Server so that you optimize the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and reduce the cost of maintaining a mobile workforce.

How Progent's BlackBerry premier Consultants Can Help Maintain and Support Your BlackBerry Solution
Progent can provide an experienced engineer who has been awarded accreditations from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization problems to architecting mobile workforce solutions based on BlackBerry BES Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to carry out basic technical operations including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, selecting account settings, setting up e-mail filters, modifying user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to operate with your company messaging solution. Progent's seasoned service professionals can in addition help your company to resolve a wide range of problems concerning synchronization, handset recognition, messaging reconciliation, web browsing, mobile connections, Instant Messaging, workstation application configuration, and BlackBerry Desktop Redirector.

As a leader in providing nationwide online consulting services for small office networks, Progent offers responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your BlackBerry technical support expenses low and, by dealing with problems promptly, improves the efficiency of your BlackBerry users.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help you to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless environment based upon the integration of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology needs analysis, system design, deployment strategy and implementation, performance tuning, design of a fault-tolerant environment, information backup and disaster recovery consulting, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to create a mobile wireless environment that meets your information technology budget and aligns with your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which management model and equipment match your needs, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at smart choices concerning options for software editions, processors and storage, network topology, and application configuration.

To optimize system security, Progent's BlackBerry-certified consultant can help your company to choose and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-premier security specialists to perform company-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry environment.

Call or Email Progent for Assistance from a BlackBerry-Qualified Professional
If you wish to ask Progent about technical assistance for BlackBerry mobile wireless technology, phone 1-800-993-9400 or go to Contact Progent.