Expanding your at-home workforce may have a significant effect on network infrastructure, security, and corporate processes. Progent has two decades of background assisting businesses of all sizes to plan, deploy, administer, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Beverly Hills company to select the appropriate tools and follow leading practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and returns maximum business value. Progent offers support services ranging from as-needed expertise for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent can help Beverly Hills, California organizations to with any facet of creating a high-functioning remote work ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security and compliance, backup/restore solutions, and unified management.

Infrastructure for Telecommuters
Setting up the network infrastructure required to support a remote workforce can be especially challenging if you must manage a combination of personal equipment like desktop computers and notebooks, Internet routers, and wireless APs from various vendors and with a mix of operating systems and firmware releases. Progent's experience providing online support for both legacy and current IT products in virtual office venues enables you to make efficient use of your available network infrastructure and offers ready access to expertise for implement essential upgrades. Support services available from Progent to assist your company to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network technology makes it possible to create a safe connection for authenticated at-home workers to use IT resources located at your corporate data center or in a public cloud. Progent's consultants can assist you to deploy and manage VPN connections between your at-home workforce and your various IT resources by providing online VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your at-home workers to set up Cisco's popular AnyConnect software to provide safe VPN connections for a broad selection of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to view and interact with a data center PC's desktop. This provides IT managers significant control over the digital ecosystem of telecommuters and ensures them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home computer networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewalls. Progent can provide expert remote support for setting up home routers from all major vendors. See router configuration support from Cisco-certified consultants.
  • Home Wireless networks, often supporting an entire household and visitors, are commonly used by at-home employees to connect to their Internet router for work. This can create throughput and security issues. Progent can help you to mitigate these problems by providing expertise like Aironet integration consulting, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti wireless AP setup help.
  • Internet connectivity methods affect the speed and reliability of connections between at-home workers and the corporate data center. Vital applications may demand backup Internet connections in the event the primary connection fails. Progent can provide guidance for picking service providers, choosing appropriate service packages, and setting up fault-tolerant Internet connections. See Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home solution for your Beverly Hills, California company, phone 1-800-993-9400 or go to Contact Progent.