Enlarging your remote workforce can have a significant effect on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of background helping SMBs to design, configure, manage, tune, and debug IT networks that incorporate a remote workforce. Progent can assist your Belo Horizonte company to select the right technologies and follow leading practices in building and maintaining a secure virtual solution for teleworkers that facilitates teamwork and delivers top business value. Progent offers services that go from on demand expertise for getting you over challenging technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent's consultants can assist Belo Horizonte, Minas Gerais businesses to with any aspect of building a high-performing remote work ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, data security, backup/restore solutions, and streamlined management.

VoIP Solutions for Telecommuters
Expanding the company phone environment to accommodate remote users is critical to maintaining a productive at-home workforce. A broad range of cloud-centric VoIP platforms are used by small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's current or older platforms for VoIP solutions. Progent can assist businesses of all sizes to design or maintain a telecommuter IP voice service that delivers the flexibility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations optimize their current Cisco VoIP systems to support a growing at-home workforce.

  • Cisco Unified Communications Manager (CUCM) delivers enterprise telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications used throughout the network. Unified Communications Manager manages additional mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM support, refer to CUCM expertise.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help you to support your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, visit CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working beyond the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network architecture to support these VoIP solutions and provide as-needed integration and debugging services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and maintaining an efficient work-from-home environment for your Belo Horizonte, Minas Gerais business, phone 1-800-993-9400 or refer to Contact Progent.