Enlarging your telecommuter workforce can have a significant impact on network architecture, cybersecurity, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Baton Rouge company to select the appropriate tools and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns top business value. Progent offers support services that go from as-needed guidance for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Baton Rouge, Louisiana businesses to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, data security, backup/restore solutions, and unified management.

Network Infrastructure for an At-Home Workforce
Integrating the network infrastructure needed for an at-home workforce can be particularly challenging if you have to accommodate a combination of worker-owned equipment such as desktop computers and notebooks, Internet routers, and wireless APs from an assortment of vendors and with a variety of operating systems and firmware levels. Progent's background providing remote support for both legacy and current technologies in virtual office solutions allows you to make efficient use of your existing network infrastructure and provides you with fast access to top-tire consultants for implement necessary upgrades. Services offered by Progent to help you to implement a high-functioning telecommuting infrastructure include:

  • Virtual Private Network connectivity allows you to create a safe connection for authorized remote employees to use IT assets situated at your company datacenter or in the cloud. Progent can help you to deploy and maintain VPN connections between your teleworkers and your key IT resources by providing online VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your remote workers to set up Cisco's AnyConnect client software for safe VPN connections for a wide range of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and use a remote PC's desktop. This technology gives network managers more control over the computing ecosystem of at-home employees and offers remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect home networks to the Internet and typically support VPN connections, home wireless connectivity, and firewall services. Progent can provide top-tier remote consulting for setting up home routers from all major manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often supporting families and visitors, are frequently utilized by at-home employees to connect to their Internet router for work. This can cause throughput and cybersecurity issues. Progent can help you to mitigate these issues by delivering services that include Aironet configuration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti WiFi AP setup help.
  • Internet connectivity methods impact the performance and availability of connections between at-home workers and the company data center. Mission-critical applications may demand redundant Internet connections in case the primary connection breaks. Progent offers guidance for picking Internet service providers, selecting appropriate bandwidth and data volume offerings, and integrating high-availability Internet connections. See Internet access solutions.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and maintaining a productive telecommuter environment for your Baton Rouge, Louisiana organization, phone 1-800-993-9400 or go to Contact Progent.