Mobile Technology Consulting

Consulting Support for BlackBerry Environments
BlackBerry wireless smartphones were at one time among the most popular solutions for achieving location-independent connectivity to messaging, calendars, web programs, and other vital business data. Progent offers Baton Rouge, Louisiana companies the expertise of BlackBerry-certified professionals who can help businesses to maintain existing BlackBerry environments or migrate efficiently to a more popular mobile solution.

As the sophistication of small business IT technology has increased, and as the need for world-class security, reliability, and recoverability has become the norm for organizations of all sizes, successful integration and maintenance of RIM BlackBerry technology has become more difficult. To address issues such as data protection, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often turn to external support professionals who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the requirement for an in-house BlackBerry solutions expert and reducing the expense and stress of supporting mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This range of knowledge, coupled with Progent's efficient online service delivery model, provides small businesses an affordable alternative for incorporating BlackBerry technology productively into their business information network.

Progent's consultants can assist your business with SQL Server 2019 integration and development consulting, SQL Server 2016 migration support, and Exchange Server 2019 setup so that your data and email systems operate efficiently with BlackBerry BES Server. Progent can also help you to upgrade from previous editions of BlackBerry and Microsoft software, configure streamlined administration utilities to enable you to monitor and support BlackBerry devices across your business, recommend security policies that are right for your business, customize wireless applications, and make sure that your network architecture is appropriately designed to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes so that it can be recovered quickly and thoroughly.

Louisiana State Contact Information:
Progent offers consulting services and onsite technical support throughout the state of Louisiana.

Technical Services for BlackBerry BES Server
RIM's advanced platform for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange Server, IBM Lotus Domino, or Groupwise clients to transmit and receive emails that stay encrypted in transit to provide optimum security. BlackBerry BES Server also simplifies a wide variety of crucial management jobs that span from BlackBerry setup and updates to wireless security and fault tolerance.

Progent's BlackBerry-certified engineers can show you how to use RIM BlackBerry BES Server to perform routine tasks such as:

• Deploy and manage applications
• Schedule smartphone, program, and IT policy updates
• Upgrade BlackBerry smartphone software wirelessly
• Control user and group settings with BlackBerry's extensive selection of IT policies

Progent's BlackBerry-premier engineers can also help your company to use BlackBerry Enterprise Server to implement key tasks not supported by the entry-level BlackBerry BES Server Express. These procedures include:

• Install and support BlackBerry's high-availability infrastructure based on virtual servers
• Install BlackBerry smartphones wirelessly
• Establish custom management roles
• Automatically track and analyze the health of your solution

Professional BlackBerry Consulting Services Available Online from Progent
Progent's authorized BlackBerry engineers are accessible by phone to deliver expert technical help to businesses in the Baton Rouge area or throughout Louisiana. Progent's seasoned online consulting team has helped IT organizations solve network problems and reduce IT service expenses in each state in the country and established a substantial base of loyal customers. (Refer to Progent's customer testimonials.)

Progent can provide remote assistance for a broad selection of technologies related to RIM BlackBerry products such as synchronization, integration with Exchange Server, managing BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry credentials awarded to Progent's support professionals include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level skills for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email environment powered by Exchange Server. Progent's BlackBerry consultant offers support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and delete BlackBerry device users on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy access control lists, manage Microsoft Exchange data flow, create, update, and assign wireless LAN and Virtual Private Network configuration sets, set up SNMP traps, and produce management reports based on SNMP data.

Progent's BlackBerry-certified consultant can support your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, deploy, validate, troubleshoot, and document a mobile wireless environment based upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering services for BlackBerry include business and network needs assessment, system architecture, roll-out strategy and implementation, performance optimization, design of a high-availability environment, data backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to create a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, assist your organization to decide which management model and physical components match your needs, and analyze your messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices about alternatives for software versions, server hardware and mass storage, network design, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can assist you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-certified security engineers to perform company-wide security assessment and compliance testing and suggest enhancements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
In order to contact Progent about technical support for BlackBerry mobile wireless integration, call 1-800-993-9400 or refer to Contact Progent.