What We Do

Small Business IT Support IT for Mid-size Business Enterprise Services Local Government IT Help IT for IT Service Providers Staff Augmentation

Local Office

+55 (11) 3181 7794
Alameda Rio Negro, 1477
Alphaville Industrial
Barueri, SP 06454-040
Brazil

Solution Areas

Cloud and VM Solutions Security and Compliance Help Desk Solutions Wi-Fi Expertise 24x7 Network Monitoring Unified Communications Disaster Recovery/Backup Application Experts Team Desktop/Mobile Support

Dynamics GP Updates Ransomware Defense Hybrid Cloud Experts

Certified Experts

Windows Server Exchange Server SQL Server Teams/Skype for Business SCCM and Intune System Center - SCOM SharePoint Server Dynamics GP-Great Plains

Certified Experts

Cisco Firewalls Cisco Routers Cisco Wireless Cisco VoIP & Unified CM Cisco Switches Cisco Security and VPN

Certified Experts

Apple macOS and OS X Linux Sun Solaris

Barueri-Alphaville At Home Workforce Configuration Support

Conferencing Solutions Consultants

Enlarging your remote workforce can have a significant effect on network architecture, cybersecurity, and company culture. Progent has two decades of background assisting businesses of all sizes to plan, configure, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Barueri-Alphaville company to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and delivers top business value. Progent offers support services that go from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent's consultants can help Barueri-Alphaville, São Paulo companies to with any aspect of creating a high-performing work-from-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security and compliance, data protection solutions, and centralized management.

Voice/Video Conferencing for Teleworkers
A broad range of video conferencing platforms from leading technology companies support virtual meetings, video conferencing, chat, and screen/content sharing for both onsite workers and telecommuters. Many companies use multiple products to accommodate their different partners and customers. Progent's communications experts can assist you to maintain your existing conferencing environment and enhance the engagement of your at-home employees.

Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business client software to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting services.
FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 concurrent users for voice/video sessions. For details about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's support services for Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with capabilities such as voice/video conferencing, persistent chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and assist you to optimize your WAN infrastructure to run them.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive work-from-home solution for your Barueri-Alphaville, São Paulo company, call 1-800-993-9400 or visit Contact Progent.

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