Expanding your telecommuter workforce may have a significant impact on network infrastructure, cybersecurity, and company culture. Progent has two decades of background helping small and mid-size businesses to design, deploy, administer, optimize, and debug IT environments that support work-from-home employees. Progent can help your Barueri-Alphaville company to select the right technologies and follow leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates teamwork and returns top business value. Progent can provide support services ranging from as-needed guidance for getting you past challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Barueri-Alphaville, São Paulo businesses to with any aspect of creating a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and unified management.

Infrastructure for Telecommuters
Integrating the network infrastructure required for a remote work environment can be especially complex if you must manage a combination of worker-owned hardware like PCs and laptops, routers, and Wi-Fi appliances from different vendors and with a variety of operating systems and firmware releases. Progent's background delivering online help for both legacy and current technologies in remote office solutions allows you to make cost-effective use of your available network infrastructure and provides you with fast access to top-tire consultants for making necessary upgrades. Services available from Progent to assist you to create a productive work-at-home infrastructure include:

  • Virtual Private Network technology allows you to establish a secure connection for authorized at-home employees to access IT resources located at your company datacenter or in a public cloud. Progent's consultants can assist you to deploy and manage VPN connections between your at-home workforce and your various IT resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA experts can help your telecommuters to utilize Cisco's AnyConnect software for safe VPN tunneling for a broad range of endpoint devices such as Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and use a remote computer's desktop. This technology provides network managers significant control over the computing ecosystem of telecommuters and ensures remote users a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewalls. Progent can provide top-tier online consulting for setting up routers from a range of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting families and visitors, are frequently used by telecommuters to access their router for work. This can create throughput as well as cybersecurity issues. Progent can assist businesses to resolve these problems by delivering services that include Aironet configuration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi wireless AP integration help.
  • Internet connectivity methods affect the performance and availability of connections between at-home workers and the corporate data center. Line-of-business applications might require redundant Internet connections in the event the primary connection fails. Progent can provide expertise for picking service providers, choosing appropriate bandwidth and data volume offerings, and integrating high-availability Internet access. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Barueri-Alphaville, São Paulo organization, call 1-800-993-9400 or refer to Contact Progent.