Expanding your at-home workforce may have a significant effect on network infrastructure, security, and company workflows. Progent has two decades of experience assisting SMBs to design, deploy, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Barra da Tijuca company to select the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent offers support services ranging from on demand guidance for getting you past challenging technical roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent can assist Barra da Tijuca, Rio de Janeiro companies to with any aspect of creating a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, security and compliance, backup/restore solutions, and unified management.

Infrastructure for Telecommuters
Configuring the network infrastructure required to support a remote work environment can be particularly complicated if you must manage a mix of worker-owned hardware such as PCs and notebooks, Internet routers, and Wi-Fi appliances from different vendors and with a mix of OS software and firmware releases. Progent's experience providing remote help for both outdated and current technologies in virtual office solutions enables you to make efficient use of your available infrastructure and offers fast access to expertise for making essential updates. Support services offered by Progent to help you to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network connectivity allows you to create a safe tunnel for authenticated at-home workers to use IT resources located at your corporate data center or in the cloud. Progent's consultants can assist your company to deploy and manage VPN access between your at-home workforce and your key IT resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your telecommuters to set up Cisco's popular AnyConnect client software for safe VPN connections for a wide selection of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a teleworker to view and interact with a data center computer's desktop. This technology provides IT managers significant control over the computing environment of at-home employees and offers remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent offers expert online consulting for setting up routers from all major vendors. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, often shared by an entire household and visitors, are frequently utilized by at-home employees to access their router for work. This can cause throughput and cybersecurity problems. Progent can help businesses to mitigate these problems by providing expertise that include Aironet integration consulting, Cisco-certified Meraki wireless installation expertise, and Ubiquiti WiFi access point integration assistance.
  • Internet access solutions affect the performance and availability of connections between telecommuters and the company data center. Mission-critical processes may demand backup Internet access in case the normal connection breaks. Progent can provide expertise for selecting ISPs, picking sensible bandwidth and data volume offerings, and setting up fault-tolerant Internet access. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Barra da Tijuca, Rio de Janeiro organization, phone 1-800-993-9400 or go to Contact Progent.