Wireless Consulting

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most popular solutions for maintaining mobile connectivity to messaging, calendars, web-based programs, and other vital business data. Progent can provide Barra da Tijuca, Rio de Janeiro businesses support from BlackBerry-premier experts who can help companies to maintain existing BlackBerry deployments or migrate efficiently to a modern mobile solution.

As the complexity of small business networks has increased, and as the need for enterprise-class security, dependability, and recoverability has grown to be the norm for organizations of any size, successful deployment and maintenance of RIM BlackBerry technology has become more challenging. To address issues such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small businesses frequently resort to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-certified consultants who can help small organizations to design, administer, and repair BlackBerry solutions economically and efficiently, eliminating the requirement for an internal BlackBerry technology specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry technology specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and CISM-certified security professionals. This breadth of knowledge, combined with Progent's proven online support capabilities, provides small businesses an affordable solution for integrating BlackBerry products seamlessly into their information network.

Progent's experts can assist your company with SQL Server 2019 integration and development support, SQL Server 2016 migration and management consulting, and Microsoft Exchange setup so that your data and email systems function optimally with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft software, set up easy-to-use management tools to enable you to monitor and support BlackBerry smartphones across your business, recommend security policies that are right for your company, customize mobile applications, and make sure that your IT network architecture is properly designed to handle your BlackBerry clients. Also, Progent's business continuity specialists can help make sure that your BlackBerry data is included in your regular backup procedures so that it can be restored quickly and safely.

Rio de Janeiro Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the great Rio de Janeiro metro area.

Consulting and Technical Support Services for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies management and maintenance of BlackBerry wireless handsets, offering a centralized solution for controlling key tasks such as smartphone deployment, upgrades, and deactivation and also providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports transparent integration between Microsoft Exchange, Novell GroupWise, or Lotus Domino messaging servers and BlackBerry smartphones and allows wireless synchronization.

BES Server provides a variety of data protection capabilities starting with automatic encryption of messages sent between a BlackBerry device and BlackBerry BES Server using AES or Triple DES. BlackBerry Enterprise Server also allows excellent versatility in adjusting levels of security to meet the specific requirements of your environment. Progent's BlackBerry certified consultants can assist you to choose powerful security functions and enable them remotely. Examples of these wirelessly selectable security features include:

• Lock down a BlackBerry device
• Erase information from a missing or stolen smartphone
• Disable Bluetooth functionality
• Activate internal protection against malicious attacks

BlackBerry Enterprise Server also provides versatility in selecting mechanisms to prevent BlackBerry users from installing or executing unsafe or prohibited software. Progent can help you to select protective processes like:

• List precisely what programs are permitted on the device
• Prevent external applications from using persistent memory on the smartphone
• Determine what functions external programs can access on the BlackBerry smartphone
• Restrict the kinds of connections third-party applications running on the smartphone can initialize
• Prevent all third-party applications from being installed or run on the BlackBerry smartphone

Expert RIM BlackBerry Consulting Support Services Available Remotely from Progent
Progent's certified BlackBerry support specialists are accessible remotely to provide expert assistance to companies in the Barra da Tijuca region or throughout Rio de Janeiro. Progent's seasoned remote technical support experts have helped businesses solve computer issues and cut IT service expenses in each state in the country and established a substantial base of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide remote help for a broad array of issues related to RIM BlackBerry software and devices including wireless synchronization, integration with Exchange Server, managing BlackBerry BES Server, and improving wireless security. Important RIM BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Solution Designer
Progent offers the support of a BlackBerry Certified Solution Designer to help you to design, install, validate, repair, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and network requirements assessment, system design, installation strategy and implementation, performance optimization, design of a high-availability architecture, information backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to create a mobile wireless environment that fits within your information technology budget and supports your business plans. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's ability to accommodate a BlackBerry BES Server, assist you to determine which management approach and physical components match your requirements, and evaluate your messaging environment topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on each other so you can arrive at informed choices concerning options for software versions, processors and storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry-certified consultant can help your company to choose and activate sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to perform network-wide security vulnerability and compliance testing and recommend improvements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for installing, administering, tracking, and troubleshooting one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry Enterprise Server, manage BlackBerry handhelds and client accounts, back up and maintain storage groups, apply permissions, install the Mobile Data System and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange Server data flow, generate, edit, and apply WLAN and Virtual Private Network configuration sets, set up SNMP traps for alerts, and produce reports based on SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Support from a RIM BlackBerry-Certified Professional
If you wish to get in touch with Progent about technical support for BlackBerry wireless solutions, call 1-800-993-9400 or refer to Contact Progent.